Hotel Mariscal Robledo — Hotel in Antioquia

09/2025: updated review: A Magical Place with Room for Improvement Hotel Mariscal Robledo is a truly magical place in Santa Fe de Antioquia, and for good reason—this was my second time staying here. The historic beauty and peaceful atmosphere are undeniable, but this most recent visit has left me with some reservations about returning.

While the check-in process was seamless, my experience this time highlighted some significant issues, particularly as a solo female traveler. I felt an unnecessary and frustrating level of chauvinism from the staff. I was consistently addressed in the plural despite being alone, and my name was even changed from "Andrea" to "Andres" on a breakfast list. It felt as though I was invisible; service at breakfast and dinner was slow and inattentive compared to other guests. I often had to get up and seek out a staff member for assistance, which was disappointing and made me feel unwelcome.

The hotel’s amenities also fell short of what was advertised. The "smoke-free" promise felt hollow when a strong smell of smoke wafted in from the parking garage to the pool area. Similarly, the pool, which is meant to be a quiet space, was disrupted by loud conversations among employees, undermining its intended purpose.

My dinner experience was equally underwhelming. It took over 15 minutes for a server to even acknowledge me, and it was another 30 minutes before my food arrived. For a hotel of this caliber, the lack of timely and attentive service was surprising and truly detracted from the experience.

Another point of frustration was the in-room entertainment. While the room had a smart TV, it was not connected to the internet. The network settings were blocked, leaving guests at the mercy of an outdated DirecTV service. The TVs also lacked a sleep timer, which was a disappointing and inconvenient detail.

While this hotel holds a special charm, these instances of chauvinism, poor service, and outdated amenities were significant enough to make me question whether I would stay again. 08/2023: Stupendous hotel with one of a kind amenities. Services are amazing, amenities are perfect to enjoy your stay in Santafe de Antioquía. The entire hotel is a museum of Antioquía's cultural Legacy. Guest and staff are mindful of appropriate noise levels, making your stay as relaxing as possible. If you are looking for a quiet place, look no further.

Breakfast options are locally-sourced farm-to-table, highlighting traditional Colombian flavours.

Internet connection is really good, in case you need to work remotely.

If you are a book worm, I'd recommend spending some meaningful time at the library, a place I found...

I really don't like this place, it has potential to be something good but like every place of this kind in Colombia, is run to a fraction of it. I stayed here a couple of times and I have been disappointed every time. And it's not so cheap for Colombian standards. The pool is always kind of dirty and oiled, the pool bar service it sucks, they are under staffed and under stocked. The bar service staff is so oblivious about what they are doing is ridiculous, they literally didn't know how to make a margarita, not in the sense that they had their own interpretation of it, but like "I'm sorry sir I don't know how to make that". Also the counters are for the most part broken and missing chunks of marble. The rooms suck, their parking service sucks, they managed to somehow brake the door lock of the vehicle I was using at the time, while under their custody. The entertainment area with the pool tables is so badly maintained that is basically unusable. The food is the same crap that you eat on a road side restaurant, the variation of the food selection is, which way they are going to point the plate at you. Also the reception is so unprofessional, they will treat you according to their mood. Bottom line I don't think I will ever...

Reviewer Mortalia2064 got it right - history, nice pool, internet, cable TV, good location in a nice little, colonial era town. My girlfriend and I will be back.

I'm not sure what reviewer Gianluca's problem is, but he needs to chill. He says: "I stayed here a couple of times and I have been disappointed every time. And it's not so cheap for Colombian standards."

If one was that disappointed the first time (one-star review disappointed) why go back? Further, the prices are not bad at all. Our total bill averaged $95 per night for two people, and included some purchased meals (other than the free breakfast) and many drinks. Not bad at all.

Sure, a structure from the 1800's is not perfect, but the hotel is lovely, the pool is great, and the rooms, while not perfect, were fine. But why spend time in a room at all with the pool and the town beckoning in perfect weather.

If you want perfect gringo-style luxury,...