Hotel Casa Santa Monica. Cali — Hotel in Cali

I stayed at this place for one week in late December 2010, and while the facilities are not that bad there is a lot to be desired for the price paid ( about 75,00 USD per night ), here are the main issues I encountered:||||1.- Do not try to either call the front desk or have people call you at the hotel as this people never answer the phones, day or night, my family tried to reach me at the hotel several times to no avail.||||2.- While I consider a good thing being eviromentally friendly, this place goes way to far, the lighting in the rooms is so poor that I had to go to the lobby in order to read or dial my cell phone, my room hads 2 bed lights and a very samall desk light, all together the wattage of the lights was not even 75 W, no ceiling lights.||||3.- Rooms are way too small compared to itraditional international standards, even Tokyo hotel rooms are larger that these.||||3.- There are several doors to reach the bathroom, a bar style double swinging door to access the lavatory, and a huge door to access the toilet, I find this way to cumbersome as the entire bathroom area is no more than 15 feet at the most.||||4.- Cable service was out the entire Christmas weekend, I was told by the staff that the cable company does not work on weekends, and there was nothing they can do.||||5.- There are no electrical outlets near the bed, in order to plug my laptop I had to ask the front desk for an extension cord and I was given one that was so filthy that I was afraid to catch something if I touched it. The phone cord was also very short, can hardly move the phone from the night table.||||6- Hot water, it was great and had good pressure, but after 5 minutes in the shower I would run out of it and had to finish showering with freezing water.||||7.- No trash can in the bathroom, yI had to open the toilet door in order to dispose of items no longer needed.||||Overall not the best experience I've had in a hotel, for 20 Dollars more I could have stayed at...

I went to Cali for business for two days in two different weeks. Both times I stayed in this hotel. First thing you should know is that the hotel consists of four old family houses in a calm neighbourhood, which gives it a special atmosphere. The front desk is in a house and my room was in another just across the street (very safe), and I got the same room the two times I stayed there.||||What I liked: the neighbourhood; it’s quite at night, though early in the morning you listen the sound of cars from a close main way; there are trees and a green area close to the houses, and you are in the north of the city, walking distance to Avenida 9, where you can find bars and restaurants, and a vivid night life. My room (103) was big and comfortable; the mattress a little hard for me, but ok; the restaurant is in the same house, so you just drop off your bed and are in the restaurant taking your breakfast. The people: they were very kind all the time and solved my few necessities in time.||||What I didn’t like: as my room had a window next to the balcony of the room next door, when there was people in the balcony you could hear every single word and sound there was; especially uncomfortable at night, but at least it wasn’t for a long time. And as my room was in the same house as the restaurant, one of the mornings I was woke up by a group of people having breakfast at 7:00 a.m.; I know this is not fault of the hotel but depends on the guests, but was not nice because all the chatting and laughing in loud voice (the same people on the balcony).||||What can be improved: the restaurant; it’s OK for breakfast but if you would like to have lunch or dinner, the options are very poor. But, again, you are close to Avenida 9 and there you can find a good variety of places to drink and eat.||||I would recommend this place if you want a more familiar place than a...

First off let me say say the staff was absolutely excellent. Very helpful in every aspect of our stay. I miss the excellent breakfast on the balcony with the Juan Valdez Coffee. The room was of good size, clean and well lighted. Shower was wonderful with plenty of hot water. the beds were very comfortable and CLEAN! Call for room service and in less than 5 minutes you have wonderful fruits or food delivered to you with a friendly smile! Parking is inside, through a gated wall, it was secure and always had someone handy to let you out day or night. We stayed in the hotel for 8 days, that is in Pance, south of Cali. They have two hotels and I am sure they are both excellent. Property in Pance is gorgeous, no other word for it. Well groomed, lots of trees and beautiful red squirrels.We will definitely stay her next trip to Cali. Highly Recommended. Gregg & Luz ...