We booked our group into the Imbanaco on the recommendation of a colleague who is from Calí. It was located very conveniently to the two hospitals which we would conduct our training. Also, the air-conditioner was pretty good. || Right there was where the positives stopped, and the negatives began. Let's just go right down the list. The room was clean but very small and cramped. The hot water in the shower was very hard to calibrate, it was either too hot or too cold with a tiny adjustment of the knob, and there was a lovely crop of black mildew growing on the windows in the shower stall. The towels were very thin, and more often than not I had to go to the desk and ask for one, since the maid had not left any in my room. The mattress was as hard as a marble slab. There was no cup in the bathroom, nor was there even a vanity. The in – room safe malfunctioned. My room, even at the rear of the hotel quite far away from the street was very noisy at all hours, especially in the morning when the noise from the lobby activity reverberated down the hall and into my room through the windows.||The staff was friendly, and tried to be helpful. However the lack of any English language skill was definitely an impediment The staff was friendly, and tried to be helpful. However the lack of any English language skill was definitely. Repeated requests for things like an extra towel, some toilet paper, or perhaps a bath mat or a cup for drinking water was usually met with a sheep and a non-committal "OK", then.., Nada. The breakfast provided was minimal, and mediocre at best. ||There was a large athletic team with quite a few teenage boys staying in the hotel while we were there. Not that I have anything against athletic teams, but this place definitely seen more geared towards that type of thing rather than our expectations. In the end, everyone from our group ended up checking out early and moving over to the Marriott. || We will definitely be back to Cali, but we sure as hell won't be...
Read moreSeveral of us planned on staying for 5 nights. We were all disappointed. One couple left after 1 night, another after the second night, and the last two after the fourth night. The only positive thing I can say about this hotel was the room air conditioning. The location was way out of town, and mostly medical offices - very dead at night and not comfortable to walk at night. At 8am every morning, music blasted from the local restaurant into our room. Two of us changed rooms, as the initial rooms felt dungeon like - with no windows. Our bed linens referred to this hotel as Hostel Imbanaco. To all of us, it seemed more hostel like than hotel like. Room showers categorically were poor. Ours did not regulate properly between hot and cold. The shower drain worked poorly. Breakfast was marginally ok. Most of the residents of this hotel were young soccer players who were great young men needing low cost lodging. This was the perfect clientele for this hotel - it cannot pretend to be a mid level hotel. Only soap was provided - no shampoo. Staff tried to be helpful - speaking no English was a problem. It was nice to have a water dispenser in the lobby to fill water bottles. Overall, very...
Read moreI came to this hotel because of the proximity to several hospitals since I needed to visit a doctor. First of all, the description of what is in the hotel is not totally true. |Room Service: not available. Restaurant is for breakfast and for those who had lunch and/or dinner included in the room price. |Kitchenette: I did not have in my room not I was suggested a room with it. Not sure if they have it at all. |Internet: Free and available in rooms. |Room: Small, with flat tv and cable. |Bathroom: not bad, shower, hot water. |Reception: fast, good receptionist and always helpful. |Breakfast: simple, eggs or sandwich, AREPAS, juice and coffee. |Location is good. |Price is also good. |Do not expect a fancy hotel, this hotel has what you need in a budget trip. |Only bad thing for me was the misleading description. Because of that I give the...
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