Nuestros 3 Tesoros | Hotel de Playa y Resturante Caribeño | Playa tranquila | Isla de Barú, Cartagena de indias. — Hotel in Cartagena

Our group stayed for 2 nights with breakfast, lunch, and dinner included. Breakfast, lunch, and dinner were all fresh, warm, and delicious. Each meal came with a juice which was very refreshing. The location on the island is in a perfect place. This place stays busy throughout the day. Boats stop to allow groups to swim and eat. The staff was very accomodating in every way. One morning I watched the staff enter the water to clean up the beach swimming area by picking up trash and cans that visitors left behind. At night the bar would close and, to accomodate us, they would fill up an ice chest with beer so that we could stay up late drinking on the beach. The next day they would charge us for the beers that we drank. The staff helped us make accomodation for a boat taxi and for a taxi back to Cartagena. The show is a pipe with fresh water but it is not warm. But, it is a shower. The rooms have a fan over each bed but no ACs. The electricity does turn off in the morning because power is provided by a large generator. When you check-in at the desk, they do give you a key to lock your room. Each room has a padlock. This isn't a typical 5 star hotel and that's expected but, considering all of the ammenities, the price, the location, and the service, it's 5 stars for me. The sunsets are pricless!! If you're looking to stay on the Island of Baru, I...

A very bad rip-off experience:

My review concerns the restaurant (not the hotel). A tour from Cartagena took us to this place to eat lunch which was "included" in the price. When we arrived at the restaurant, the waiter asked us whether we wanted to eat fish, shrimps, ceviche (and some other options). I went for shrimps. However, upon our departure, they gave me a bill of 70,000 COP because apparently the only option in the "included" lunch was fish (and they didn't say a word about this when they were offering the different options!!!).

I asked for the price of the fish (which was the only food missing on their menu!), and they said 15,000 COP (by far the lowest price on their menu). After resisting for a while, they agreed that I pay the difference (which was nearly four times the price of the included lunch). That was not fair at all since I had not been informed about it in advance. However, I had to pay for it because I had eaten the food and I was trapped on...

They made us come here during an organized boat trip. They made me sit at a beach chair with an umbrella, although I said I didn’t pay for one and I didn’t want it. At the end, they charged me 300 000 pesos!!! For TWO DRINKS!!! (They did put a fee for using the chair and umbrella as well, so it was 300 000 for one piña colada, one lemonade and using of the chair with umbrella). Obviously, I do not carry that much cash around, so they also made me pay 60 000 extra for paying by card… rude enough, the guy even told me, that he made a good price for me, because “I’m a friend” and asked me how much more I will add for the tip for him and his friend!!!! 🤮 the card payment states I paid to “mar azul” but they all...