Hotel Bolero — Hotel in Grad Biograd na Moru

Terrible experience vacationing in Biograd na Moru-hotel Bolero.||The room was dirty, lots of stains on the floor and on decorative pillows. Stains looked like bodily fluids (see pictures). The shower curtain was barely hanging on, tho owners solution for keeping it on the wall was toilet paper (see picture).||The owners didn’t want to solve these issues.||The maid didn’t clean glasses in the room and the lady in front desk suggested i can clean them myself. ||The phone in the room is ancient and falling apart-so calling room service is out, even though they advertise that.||Breakfast is on of the worse i’ve ever seen. Eggs over cooked, over salted, no fruit, 1 vegetable to choose from (tomatoes), only 1 kind of tea prepared in advance (no choices), only instant coffe, only 3 kinds of salami,...||Internet is practically not working. You have to log in every few minutes and speed is laughable.||Staff does not care. Only 1 young girl was nice and tried to help. The older lady in front desk just doesn’t care.||They charge 4€ for hotel parking (on hotel property), parking has no shade and no protection from elements.||1 left 1 day early even though I payed the extra day and no one even asked me why I left. The only comment was they wont refund me (by the way I never asked them for refund my money).||If you want a great time don't go there. The city is nice, beach ok, there are many other hotels to choose from. ||People save vacation time for the whole year and to spend that time there is a crime.||I’ve never seen so poorly run “family” hotel. ||||I don’t really write bad reviews, but this needed to be said.||||I hope the hotel reads this and does something about it. When i was there they showed no interest in me as a guest or what to do to make my experience better. I treated them with respect and got nothing in return. The older lady in front desk does not even say hello when she sees you. She is not someone who should be working...

This hotel is just outside the city, maybe 3-4 blocks away from the old part of town and marina. We had a quiet room on the 1st floor up. The room was a decent size, with air conditioning. It was dark, tho, despite having a balcony. The room and bathroom need remodeling, but the furniture seemed okay (university student style). The bed was European firm, and the pillows were European soft. The water pressure was good, but the shower was small and flooded the bathroom floor, due to a small shower curtain. There is a swimming pool with lounge chairs and umbrellas, which is NICE, but it faces a busy street, which made it noisy with buses and trucks going by. There is a cafe/bar area near the swimming pool which is great to watch the kids as they play. There is a lift and a ramp for easy access to the hotel. Parking was with a small fee, which was disappointing. It is in a small lot behind a mechanical arm, facing the busy street so not "secure". Wifi was included and worked the whole time we were there. Breakfast was a bit disappointing. Served buffet style there were the typical cold sliced meats/cheeses, but just a few options, there was a option for what looked like french toast, but no syrup and they were cold/hard/dry. The coffee came from a machine and was not very good either. It was an okay stay, but if I was in town and didn't want/need a swimming pool, I would...

The only real advantage of this hotel is its location – about a 10–15 minute walk to the town promenade. Unfortunately, the rest was quite disappointing.

The overall vibe feels more like a sanatorium than a holiday hotel. Breakfast was acceptable, but the coffee was truly bad – most guests ended up buying theirs separately at the paid café. As for dinner, I would recommend skipping it altogether – we did on our last evening and it was the right call.

The “double” beds are actually two single mattresses pushed together, with a 15 cm gap in between – not comfortable at all.

We stayed on the second floor, right above the hotel café. Since there is no designated smoking area, the smell of cigarette smoke filled our room every morning and evening.

The staff was polite and helpful, but in my opinion, this should be the basic standard in any hotel – not something to be considered an extra benefit.

For us, this was just a two-night base for exploring nearby attractions in Croatia. But for a longer stay – considering the quality and price – I would suggest...