Kysthotellet Djursland — Hotel in Norddjurs Municipality

This hotel is probably the shabbiest place I have ever stayed, I can't even pick a place to start. |The Room: I travelled here with my wife and two infant kids, and we booked a family room, which was split into two adjoining rooms with a private bathrooms. We had requested a baby cot in the room, which they did provide. The Room was dusty, and we had to start our stay by wiping down the surfaces so we had a clean spot to put down our children. I know what you might be thinking, couldn't you have put them in bed? God no. The sheets where so filthy, we had some smelling like McDonalds Grease and the baby bedding they provided smelled so heavily like perfume we discarded it and used our own blankets from the car. ||The Food: The hotel offers dinner, on SOME days if reserved in advance, paid separately. We booked dinner in their restaurant the first night, which to their credit was okay, if a little inflexible, as they couldn't accommodate my wife's ask for a lactose intolerance. We booked our stay with Breakfast, which was an open buffet with modest choices of egg, sausage, bread and some toppings. Again, descent food, but no flexibility at all for dietary preferences, as there are no staff present during this time, which brings me to the service.||Service: The hotel staff was very accommodating when we got there, and referred us to a "play room" for the kids while we where waiting for our room to be made ready. But that is about where the service ended. At 3PM sharp the reception staff goes home, and the hotel is just ENTIRELY unstaffed until the next morning after breakfast. No bar, no restaurant, NO ONE. So if you need anything, good luck. Also if you happen to lock yourself out, there is a number you can call, for an "emergency receptionist" to lock you back in remotely, but they do charge a 250DKK fee for this "service".||I have never stayed in a place where I as a guest felt so disregarded, any issues we had, couldn't be brought up to the staff because there wasn't anyone there to listen. Overall, unless all you need is a warm shower and a dusty bed, I would find another place to stay in this otherwise beautiful little town on the...

Pros - The room was clean. The free breakfast was average. We were expecting a little more but at least the food was good and there were vegetarian choices. ||The staff was very sweet, the only reason for giving this place a 3. It's very quiet. There was a massive convention there and either the staff put us far from these people or the room was just that quiet. ||||Cons - The lunch buffet was nearly empty. We basically ate leftovers but were charged for a full priced meal, which was way too expensive. They should have given us the lunch for free or say that it was closed. ||The beds were very small and there were two beds. They advertise this place as good for couples, not if you have to push the beds together!||Bikes should be included, not charged a fee. They were beat up but functional. The ad said there were bikes, but it doesn't say rented.||The room was hot, no air conditioning and the window was difficult to open.||The place was very dated. It felt like an old school that had been turned...

Arrived here and heart dropped. Not sure if this is 1980s student accommodation or a prison cell… I think either would be better equipped and more comfortable. Not even a glass to fill with water, I had to go to reception and ask for this. This was the evening before a large conference with many guests staying and the restaurant couldn’t provide me with a vegetarian meal. They refused. Instead I had to go by myself as a single woman into a strange town in the dark to find something to eat. When I came back I wanted a drink but there was no one serving at the bar and no one at reception. I tried ringing from my phone and heard the phone just ringing out, no one answering. After waiting 30 mins I ended up going into the kitchen myself to find someone to serve me a drink. In hind sight I should have just helped myself. In 25 years of travelling on business around the world, I have never felt so disregarded as a hotel guest....