Golden palm sunrise inn — Hotel in Giza

This hotel scammed us. They first checked us in! Then they claimed they don't have our reservation since the date changed, despite me communicating shortly before our arrival with reception about our stay. Then they stuck us in a cheaper 'sister' hotel after taking full payment as if we stayed in the main hotel. The said sister hotel is actually just 2 floors of a horribly looking building and is significantly cheaper online. When we pointed this out they refused to refund us the difference claiming there is higher tax or something. This is not true as online the tax is stated clearly. I have read online about these practices where hotels oversell purposely just to move you to a cheap hotel while taking exaggerated payment. Unfortunately this hotel is one of them and we were victims of this practice. As we arrived late at night with 2 small children there was nothing we...

This hotel scammed us. They first checked us in! Then they claimed they don't have our reservation since the date changed, despite me communicating shortly before our arrival with reception about our stay. Then they stuck us in a cheaper 'sister' hotel after taking full payment as if we stayed in the main hotel. The said sister hotel is actually just 2 floors of a horribly looking building and is significantly cheaper online. When we pointed this out they refused to refund us the difference claiming there is higher tax or something. This is not true as online the tax is stated clearly. I have read online about these practices where hotels oversell purposely just to move you to a cheap hotel while taking exaggerated payment. Unfortunately this hotel is one of them and we were victims of this practice. As we arrived late at night with 2 small children there was nothing we...

We stayed here for 3 nights of our trip and it was the best choice ever. You can see the pyramids from the balcony and the rooftop! The breakfast was nice and “mezze” style served. It was more of a local cousine which we really liked! The hotel staff is super helpful and can help you with any issues for example save you from scammers and get you medicine even in the middle of the night ( thank you again Diaa, You are the best!✨) We felt really welcomed by them and hope to see them again soon! I would really recommend choosing this place since you won’t be...