Possibly the worst Holiday experience of my life, this hotel did not cater to the English person for food or entertainment. Also playing Lizzo in a minute, 7 times a day at the pool does not count as entertainment for the English.||||How love holidays let English people book onto a resort which is 40% Russian and 59% Italian is beyond me, us being the 1% English. ||||Very little staff who speak English being greeted with Ciao every 5 minutes then asked if Russian or Italian. Hotel said we have very little English people stay here.||||Then after trying to organise our room on arrival we got passed from pillow to post sent to an Italian desk then finally and English speaking desk, they didn't know how to tell us what we got with all inclusive as poor English. Just that they have a separate time to Egypt called Dominion time. Also had no maps in English only Italian and Russian.||||Once arriving at our room we was greeted by flies or mosquitos and a bed crawling in bugs. I killed the one and thought for the price we have paid can't moan too much but after 2 days into the holiday my legs was bit to shreds and I had mosquito bands and spray on the whole holiday.||||I went to reception and showed them the video of the bug and pictures of my bites they tried to say it wasn't bed bugs but it clearly was and they upgraded us rooms free of charge but made to sign something which said not to ask for more compensation. At this time I'm thinking I'm in a country I'm not to sure about and I want a cleaner room so we signed and changed rooms ASAP.||||The all inclusive beer was dreadful served in 150ml paper cups froffed up to the high heavens so you get about 50ml beer and 100ml froff. As was the all inclusive breakfast and dinners disgusting, looked forward to Italian night thinking maybe might do pizza in the big pizzeria outside but they only done small flatbreads in them no Pizza.||||One of the last mornings I went down for breakfast and the smell of it made me throw up at the table. The shop on site makes its own prices up paying $27 for crisps chocolate and cans of pop then next day paying $10 when more people are around watching.||||I ordered a Fanta from the all inclusive bar one day and somehow got covered in Fanta not sure if this was done on purpose or just very clumsy staff.||||Every 5 seconds you have flies landing on you weather it's by the pool, on a taf taf if it turns up, in your room if you leave the door open or by the beach. Only spray I got was called OFF which helped to a certain degree.||||I found myself getting a taxi to McDonald's as the hotel is situated so far away from anything to be able to go out and get food so you have to make a choice between starving, paying crazy shop prices or a taxi ride out to get food. Also having to contend with a million steps or a long wait for taf tafs to even make it to reception.||||Every ice cream I got from site was like eating blocks of ice, too much water in the ice cream or frozen for too long or both.||||Paid $85 for an A La Carte Meal at the steakhouse which was served by a guy in a hoodie and dirty trainers like he had just been out to change the bins. Rooms very outdated, how they have got 5 stars and loads of awards and certificates is beyond me. Also they serve the same food in the a la carte as the all inclusive but plate it for you, same as the cafe you have to pay for croissants which are probably left over from breakfast.||||Also brought a Starbucks coffee and hot chocolate from reception which has no flavour taste more like hot water. Even this came with crazy price changes firstly told 3 euros then 5 euros then jumped to 6 euros. Whole of sharm El Sheik on a whole doesn't seem great tours cancelled on the day before when booked months in advance, every man and his dog wants a tip for not doing anything apart from poor service. Feels like people are so tip orientated they've forgotten about the good service part.||||This was my first trip to Egypt and will definitely be the last I will never see the pyramids sadly due to this first experience of Egypt.||||Also nothing screams trying to keep a rat infestation down more than keeping over 300 stray cats on the resort, then they can't keep on top of the cat poop so you're lying next to garden beds with cat poop next to you stinking the place up no wonder they have so many flies. If the food wasn't so dreadful they wouldn't have as much waste to attract rats and people would be walking around with a smile on there faces instead of fed up of living on dross for a week.||||The only saving grace is the casino was the best thing on the resort, staff in there was friendly even gave me complimentary drinks, I asked if I could put a drink on the room and they said they are not part of the resort but give me the drink free anyway as I had been playing. Also won quite a bit in the casino which helped pay for the disaster of a week.||||Also on check out went from being served to being over powered by the black wrist band for the 20th time of the week which automatically jumped que.||||Thought if they let me off with room bill at end of week for changing rooms I wouldn't write a bad review but still charged and asked if we had a good stay. So here we are. Hotel needs some...
Read moreAtmosphere: I visited this hotel in 2019 and it was great! Now- it’s very different! All the people who work there spoke only russian, made announcements in this language and always put russian and Soviet music. It was horrible! I’m from Ukraine and I felt very uncomfortable the first days in the hotel.
People: The majority of tourists are from Egypt, russia and Italy. Some tourists from the terrorist country were very rude and definitely had a lack of manners. Italians usually like bonding with Italians, they also don’t like Russia. Egyptian tourists very nice and friendly.
Staff: They all look very tired but friendly. What I didn’t like- they always assumed I’m russian and spoke russian to me when I spoke English to them. When I said I’m from Ukraine- they always responded “Slava Ukraine” which was nice!
Animation: The animation team is okay, mostly people form Slavic countries. One russian animator was visually irritated when he found out that I’m from Ukraine. There also was one great one, Azar, big respect to him! The activities were: stretching, yoga, water aerobics, volleyball, dancing and other.
Food: The food was okay, I liked that there are 3 all- inclusive restaurants on the territory. There also are some good a- La- Carte restaurants. Every night was themed. The thing which I hated was the “russian dinner” which also served Ukrainian food, and food from other countries. Why is it called “russian”? If they called it “Slavic” it wouldn’t hurt the feelings of other tourists.
Room: Definitely needs renovation. We lived in 2 parts: Bella Vista (don’t recommend) and Aquamarine (nice design but overall- the room needs renovation.) where we had the best view on the sea. The cleaner always came too late, we weren’t satisfied.
Entertainment: The evening shows were amazing. Domina hotel has the biggest stage I’ve seen in hotels. The only thing I hated was the Karaoke night. A lot of drunk people from russia were singing soviet songs which made a terrible noise.
Sea: The corals were absolutely amazing! I lived snorkeling there! The floating deck is lovely, it’s very unique. The beach is great and...
Read moreVery clean and well kept resort , room was ok nothing to complain about just a little bit dated and needs modernising. We booked the hotel under the impression we could use all the facilities advertised which looked very attractive and make you book it. However when you get there you are limited to only certain facilities and areas which was very disappointing as they have VIP clubs which can only use these areas . Obviously we wernt told about his before booking . The food is terrible and monotonous no flavour , very boring , by the end of the holiday you can’t wait to get home to eat some proper food . The on-site restaraunts you have to pay for and don’t have a number of bookings allocated during your visit like most all inclusive packages. We went the steakhouse one night and most of the food was flat cold and the service was a joke we had nearly finished and they were bringing peppercorn sauces out for example. The resort drinks provided as a whole are terrible and given in small paper cups were you spend most of the day running back and forth to the bar. The shops are very good on site and have a good variety but the number of bars and entertainment of an evening is terrible . If you want a drink we’re the entertainment areas are you have to pay . The entertainment is just dancing to Italian songs theres no mixture , and in the main entertainment areana is just like theatre dancing every night which gets a bit boring after the first couple of shows . My personal advice to the resort to improve on is the quality of food and drink/ more bars to choose from near the entertainment areas and advertise the resort properly what is and isn’t included as it just disappoints and makes people not wanting to...
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