Hôtel du Delta — Hotel in Arcachon

Hotel du Delta. We didn't book; we took our chances on accommodation whilst driving through France to Spain. This hotel is located just south of Bordeaux in a place called Biganos. I was advised by reception that I was 'lucky' as I got the only vacant room. That surprised me as the car park only had 2 cars in it....!! The room was costly; €114 for one night including breakfast. The room had clean sheets but that's the only upbeat point I can make considering the cost. It was dark, dingy and had a smell that I couldn't quite place, possibly damp or stale cigarettes. The 'bathroom' was truly awful. The shower head was loose and if the taps were turned fully on in order to get any pressure it blew itself off the wall....!!! The towel rack was clinging onto the wall with a prayer & a song but luckily the towels were so thin they didn't weigh much otherwise it could collapse, it also was positioned above the toilet....!! The 'dining room' was awful. Terrible. It was horrible & actually quite depressing.......ugh....!!!Totally lacking in any ambience whatsoever, in fact it had the 'vibe' of a retirement home down on its luck. It was almost empty.....odd considering that the hotel was maxed out. I had to ask for bread......a staple for breakfast.....!! I have included some photographs as words really don't do justice to Hotel du Delta. Unfortunately I have to rate it using the stars but it certainly doesn't...

We were booked in for seven nights, we arrived three days early intending to stay 10 if there was a room. We stopped outside the hotel, my wife said 'what that stink?' The huge factory N-E of the hotel. belching out fumes was difficult to miss. It is a Smurfit Kappa paper mill, presumably there because of the zillions of square miles of trees for pulp which grow in the region.||||I recognise that it is not a help to the owners but potential guests should be able to find out from the reviews that there is a major problem.||||We cancelled our existing booking...

Yes never again would I stay here. We are not fussy people. We had the most gross, musty damp smell in Room 105 hitting both of us as we entered. Outrageous. Downstairs room. Unable to leave the window open all night due to security. The staff must known about the smell! Would have requested an immediate room change. But no staff around. This was before 9pm. Key drop facility outside. Highly impersonal. Would have complained the next day. But young girl at desk who did her best with an issue over the bill. Our French is embarrassingly lacking. SO...