ibis Styles Paris Mairie de Clichy — Hotel in Arrondissement of Nanterre

Stayed here in May with my boyfriend, his daughter and her friend for the Taylor Swift concert. Overall the hotel seemed to be very nice. Reception was friendly, breakfast (the first night) was very good. During the second night there was a power outage. We only realized this the next morning when we arrived in the breakfast room, to find this empty and without breakfast. No pro-active communication from the hotel. When we asked what was going on, they told us there was a power outage which was being worked on. We could have our breakfast in another Ibis around the corner (budget) and it was definitely less good, in a stuffed basement with shouting kids. Less to choose from as well. |At night, still no update or no electricity. They kept assuring us things were going to be fixed any time now. Off we went to discover the city. At the end of the day we returned to get ourselves prepared for the concert. Still no power. A cold shower was all we could have, and make-up was applied in nearly dark. Boyfriend stayed in the hotel as he had to work, but again no light nor wifi. |In the middle of the night the power finally went on and woke us up. |The next morning, no apologies from the hotel. When checking out I demanded a partial refund, since there was absolutely a lack of communication or feeling of responsibility. I totally understand things like these can happen, but it is the way they are dealt with that counts. I did not obtain anything as the receptionist couldn't take such decisions. Instead I got the email address of the manager. It has now been over 5 weeks and I am still waiting for a response, after sending multiple emails. I just called the receptionist who told me he did relaunch the email to the manager, but that it was up to him whether he felt like responding or not. I think itis an absolute disgrace to treat customers this way. I always stayed at Ibis but I will think twice about...

Stayed here in May with my boyfriend, his daughter and her friend for the Taylor Swift concert. Overall the hotel seemed to be very nice. Reception was friendly, breakfast (the first night) was very good. During the second night there was a power outage. We only realized this the next morning when we arrived in the breakfast room, to find this empty and without breakfast. No pro-active communication from the hotel. When we asked what was going on, they told us there was a power outage which was being worked on. We could have our breakfast in another Ibis around the corner (budget) and it was definitely less good, in a stuffed basement with shouting kids. Less to choose from as well. |At night, still no update or no electricity. They kept assuring us things were going to be fixed any time now. Off we went to discover the city. At the end of the day we returned to get ourselves prepared for the concert. Still no power. A cold shower was all we could have, and make-up was applied in nearly dark. Boyfriend stayed in the hotel as he had to work, but again no light nor wifi. |In the middle of the night the power finally went on and woke us up. |The next morning, no apologies from the hotel. When checking out I demanded a partial refund, since there was absolutely a lack of communication or feeling of responsibility. I totally understand things like these can happen, but it is the way they are dealt with that counts. I did not obtain anything as the receptionist couldn't take such decisions. Instead I got the email address of the manager. It has now been over 5 weeks and I am still waiting for a response, after sending multiple emails. I just called the receptionist who told me he did relaunch the email to the manager, but that it was up to him whether he felt like responding or not. I think itis an absolute disgrace to treat customers this way. I always stayed at Ibis but I will think twice about...

I was traveling alone. Upon my arrival, I was offered a free upgrade from a very small single room, to a slightly larger, double room. The room was clean and comfortable. I visited in May so I was unable to evaluate the air conditioning.||The elevator stops between floors, so you must carry your suitcase up or down one-half of a flight of stairs. The front desk staff was exceptionally courteous even though I did not speak French. If I needed a beverage to be refrigerated, it was labeled with my room number and stored in a refrigerator behind the front desk. The front desk is staffed all night. The breakfast selection (food, beverages and pastries) was very good.||The location is convenient in the developed suburban town of Clichy. A Casino supermarket was 200 meters away. The M13 metro station, Mairie de Clichy, is 150 meters away. The neighborhood appeared to be safe in the evening.||Total travel time is 30 minutes to arrive at the Louvre, with one Metro transfer (from the M13 to the M1). The underground entrance to the Louvre at the Carrousel de Louvre shopping mall (accessible from the M1 Musée du Louvre station) has shorter lines and is indoors in contrast to the more crowded, outdoor entrance.||Travel time is approximately one hour to arrive at the Palace of Versailles. It is a 15 minute walk from the hotel to the Clichy-Levallois train station, a 30 minute train ride on the RER L train and then a 15-20 minute walk to the Palace. The transit cost is only a single train fare, extra zone fare supplements having been eliminated in January of 2025.||I booked this hotel at the member rate on the Accor Hotels web site. For three weekend nights in May of 2025, I paid 100 Euros per night, for one person, including breakfast and all taxes. The price was approximately 15% higher for two persons.||I received...