Novotel Montpellier — Hotel in Montpellier

During my recent visit to Montpellier, I had the pleasure of staying at Novotel Montpellier Sud, and I can confidently say it was excellent hotel stay experience. From the moment we arrived until our departure, every aspect of our stay was impeccable. Warm and Welcoming Reception Our trip began with a late arrival at the hotel. Despite the hour, the reception team was incredibly welcoming and efficient. The check-in process was smooth, and the staff’s friendly demeanor immediately set a positive tone for our stay. It was clear from the beginning that guest satisfaction is a top priority at Novotel Montpellier Sud. Immaculate and Comfortable Rooms Our room was a haven of cleanliness and comfort. It was evident that great care is taken in maintaining the rooms to the highest standards. The room was equipped with everything we needed for a pleasant stay, including a comfortable bed, a well-appointed bathroom, and amenities like a Nespresso machine which was a delightful touch. The cleanliness of the room was impeccable, and it truly felt like a home away from home. Delicious and Healthy Breakfast The breakfast was a highlight of our stay. Each morning, we were treated to a gourmet spread that included a variety of healthy options. Fresh, seasonal fruits were abundant, and the availability of Nespresso coffee added a touch of luxury to our mornings. The croissants were perfectly crisp and delicious, making breakfast a delightful experience. Refreshing Pool and Amenities The hotel’s pool area was clean, well-maintained, and provided a refreshing escape from the summer heat. Whether we wanted to take a leisurely swim or simply relax by the water, the pool area was always inviting. The overall ambiance of the pool was tranquil, making it a perfect spot to unwind. Exceptional Staff Service The staff deserve special commendation for their attentiveness and dedication to guest satisfaction. Throughout our stay, every interaction with the hotel employees was positive. They were always ready to assist with any request, providing service with a smile and a level of professionalism that enhanced our experience. Special Mention to Belinda A particular highlight of our stay was the exceptional service provided by Belinda. From the moment we arrived, Belinda went above and beyond to ensure that our stay was perfect. Her attention to detail, friendly demeanor, and willingness to help with anything we needed made a significant difference. Belinda’s commitment to excellent service was evident in every interaction, and she played a major role in making our stay memorable. Conclusion In conclusion, Novotel Montpellier Sud exceeded all our expectations. The combination of a warm reception, immaculate rooms, delicious breakfast, clean and inviting pool, and exceptional staff service made our stay truly unforgettable. A special thanks to Belinda for her outstanding hospitality. I highly recommend Novotel Montpellier Sud to anyone visiting Montpellier. Whether you’re traveling for business or leisure, this hotel offers an experience that is both luxurious and comfortable, ensuring a wonderful stay from...

The hotel itself was very good, with the pool being quite big, clean and warm, the breakfast buffet was decent though there were a few problems like bad scrambled egg quality and complex coffee machines but beyond that it was lovely. The lobby and guest facilities were all clean and nice, aswell as the room, which, despite being rather small, was not unpleasant. The toilet is in a different room to the shower and doesn't have a lock which is a bit displeasing so I would advise to consider this when booking. As for the location, as far as we discovered in our 1 night stay, it was not amazingly located, as it was 10km from the beach that we went to which seemed to be the main one in Montpellier. It was also about a 20 minute drive from a retail park with a amazing aquarium that we visited along with multiple restaurants and other food establishments, a large IKEA, Decathlon and Casino. This hotel was probably the best that we stayed at out of 4 and I would recommend it for families...

I arrived at the hotel around 23:00, being sent there by Air France since my flight from Montpellier to Paris was canceled. It turned out that AF had made a mistake, and Novotel had not received a reservation request though I had a voucher from AF for a room, dinner etc. The late night reception staff (Sybile and Noemie) were super - and I would give them more than 5 stars if I could, especially Sybile. Her kindness and positive attitude, service (with smiles!) and efficiency in trying to find a solution to help me with an issue that was not the hotel's problem was above and beyond the call of duty. It is rare to find this - and really is a practice of the word "hospitality" that this industry is based on. People like Sybile bring value to Novotel and make these chains more personal. It is for such great service that I would choose and...