The hotel and it's yard are very well maintained and the staff is very friendly, they're able to hold conversations in the english language and this is definitely a huge advantage for foreign travelers, the location of the hotel is accessible, with a parking lot right next to the second building of the hotel. It's close to the town's centre and there's a lot to explore nearby. The thermal baths, the park, as well as a variety of stores are mere minutes of walking away. while the city can become quite busy at times, the area where the hotel is located is very quiet. My only complaint is that the internet can occasionally become slow in the afternoon, but it's still manageable, otherwise staying at this hotel was a...
Read moreThese self-contained suites, tho quite basic are clean, functional and very well located for visiting this lovely Spa Village and the beautiful Basque region. The bed was very comfortable, the linen, blankets etc., were fresh & clean and the kitchen proved most useful. There are good shops for groceries nearby, but do try some of the local restaurants as well! ||||The location - virtually around the corner from the Tourist Office - is so central yet very quiet so you'll get a good nights sleep. There's free parking, the WiFi Internet worked well, as did the TV, heating, kitchen appliances etc - no complaints really, carpet on the floor would be nice in the winter, but this is a Budget facility and in that it...
Read moreMalgré une légère amélioration sur la propreté par rapport à l'an passé, j'ai vite déchanté. Terrasse balayée mais pas propre : plexis de séparation, fauteuils, table de la terrasse sales. Poussière sur les étagères des placards, four sale, clapet se lavabo encrassé +++ pas d'hygiène.||Parties communes nettoyées une seule fois sur 23 jours.||Mobilier de jardin vétuste et pas entretenu, pelouse tondue mais herbes, branchages, plantes sèches laissées en tas.Vaisselle insuffisante pour 3 semaines : aucune boite de conservation, 1 seul bol pour faire des préparations.||L'accueil sympahique de Sandrine et Yael ne suffit pas à justifier les 3 étoiles affichées par cette résidence, dont les prix ne sont pas en rapport avec le confort et la propreté.||Je n'y reviendrais pas.||Regretable pour cette résidence bien située, proche des thermes, médecins et...
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