Brit Hotel Roanne - Le Grand Hotel — Hotel in Roanne

I stayed at this hotel for 2 nights due to it's proximity to the train station: directly across the street. Perfect location for travelers. Awesome customer service; attentive, personable, caring. The room is a nice size and is quiet with a flat screen tv, a blowdryer, and optional massages including Reiki available for purchase for under 60 euros for one full hour. The hotel is adjacent L'Astrée, a good restaurant according to Trip Advisor reviews and on average around 25+ euros on up.||The bathroom was renovated, but not taking functionality into consideration; the glass shower frame covers half the shower, so water gets everywhere. My shower water was lukewarm. When I left they asked how everything was, and I mentioned the water temperature just in case there was a problem for the next guest, and they seemed genuinely concerned and were going to check it out. The toilet was on the opposite side of the room, which is a little inconvenient. Neither the bed nor pillows were comfortable and the sheets were rough. Would I go back? YES. Good location and customer service outweigh any negatives for me. Bathroom amenities included body/bath shampoo, one small bar of soap, q-tips, shoe polish. Bath towel and mat were changed daily, amenities replaced if needed. Sufficient toilet paper. Mini fridge with 6 items you can purchase including water, soft drinks and a twix bar, 2-3 euros each. The rolling shutters are a bit of a challenge and the hotel staff had to do it for me. The rod folds up like a crank and you have to crank it open and closed. I never in a million years would have figured it out. Wifi is free but is 3rd party and includes having to view a commercial every time you reconnect and sign their agreement,...

Staff and service are the best asset of the hotel.||They really try hard to help you.||Grand... is sure was many years ago. No it's in the same state as the city. Obvisoulsy there is lack of money to restau it's Grandness but people do the best they can.||They seem to have focused their investemnts on the bathrooms which has a very good shower, far better than the next door Ibis hotel. Room was of decent size, very clean and although the furniture are "old" style, everything was functionnal even. The bed is just ok.||Unfortunately we did not like breakfast that much. The coffee machine needs a good cleaning and should probably be fixed as it burns the coffee... Breakfast room also needs some work and the food offer needs to be vamped up.||Other than that, probably the best choice in Roanne (after the...

Stopped here for two nights on a recent motorcycle trip around France. Nice modern rooms, with smart en-suites and secure parking for the bikes. Price is cheaper for a Sunday night than for a Monday... A bit bizarre but that is France and most of the restaurants were shut on the Sunday - typical! Average breakfast which was just about worth the price (like most in France) but complicated by the management offering fried eggs on day 2. However, this turned out to be one cold fried egg (between two of us) and a curled up bit of ham, with no bread for toast. Had to request cold milk for cereals on both days. However, when my friend complained about the breakfast on Day 2, the management deleted the cost from the overall bill. Apart from the breakfast, the hotel is very good with...