Hôtel Belvédère — Hotel in Sartène

Most Horrendous Experience Ever

We have been traveling worldwide as a family for 7 years and the treatment at Hotel Belvedere is absolutely the worst experience of our lives - across multiple hotels around the world.

There were three of us traveling and I had originally booked a hotel room at Hotel Belvedere for two adults. I immediately emailed the hotel after booking months in advance to notify them we have a child with us and he would need to stay in the room. No problem noted the hotel and a 20euro charge per night. I said that was fine and secured the room for 3 pax.

Fast forward to checkin months later at the height of August travel in Porto Vecchio and the dumbfounded reception at Hotel Belvedere notes that only 2 people allowed in this room. I quickly pull up the email communication between us and reception notes that it is their error and in two nights they’ll be able to put us into a larger Suite. We left reception with that being an acceptable alternative albeit we would have a rather cramped two nights at the hotel.

Then with no warning staff at the hotel notify us we will not be able to stay at the hotel , even for one night and now we will not be able to stay in the suite citing an insurance policy not allowing this. They were kicking us out in a foreign country at the height of tourist season. Obviously with hotels booked up we were stressed and angry about the situation Hotel Belvedere was contemplating putting us in.

This was obviously them not wanting to upgrade us to the suite and they now took the stance that this entire issue was our fault despite admitting their error earlier. It was purely a monetary decision which adds to our disgust with Hotel Belvedere.

After begging and pleading they allowed us to stay in the room for the night and suggested that they were doing us a favour. We paid full price for the room and not so much of an apology or anything from this hotel. We had to scramble to save our vacation and paid top price at another hotel.

The rooms themselves as others have noted deserve a two star at best - they are run down and disgusting. Added to this the staff’s disgusting attitude to their paying guests, this hotel deserves a one star at best.

We are not ones to overly complain at establishments so take my word - avoid Hotel Belvedere - the staff treat you horrendously and the rooms are two...

We have been traveling worldwide as a family for 7 years and the treatment at Hotel Belvedere is absolutely the worst experience of our lives - across multiple hotels around the world. ||||There were three of us traveling and I had originally booked a hotel room at Hotel Belvedere for two adults. I immediately emailed the hotel after booking months in advance to notify them we have a child with us and he would need to stay in the room. No problem noted the hotel and a 20euro charge per night. I said that was fine and secured the room for 3 pax. ||||Fast forward to checkin months later at the height of August travel in Porto Vecchio and the dumbfounded reception at Hotel Belvedere notes that only 2 people allowed in this room. I quickly pull up the email communication between us and reception notes that it is their error and in two nights they’ll be able to put us into a larger||Suite. We left reception with that being an acceptable alternative albeit we would have a rather cramped two nights at the hotel. ||||Then with no warning staff at the hotel notify us we will not be able to stay at the hotel , even for one night and now we will not be able to stay in the suite citing an insurance policy not allowing this. They were kicking us out in a foreign country at the height of tourist season. Obviously with hotels booked up we were stressed and angry about the situation Hotel Belvedere was contemplating putting us in. ||||This was obviously them not wanting to upgrade us to the suite and they now took the stance that this entire issue was our fault despite admitting their error earlier. It was purely a monetary decision which adds to our disgust with Hotel Belvedere. ||||After begging and pleading they allowed us to stay in the room for the night and suggested that they were doing us a favour. We paid full price for the room and not so much of an apology or anything from this hotel. We had to scramble to save our vacation and paid top price at another hotel. ||||The rooms themselves as others have noted deserve a two star at best - they are run down and disgusting. Added to this the staff’s disgusting attitude to their paying guests, this hotel deserves a one star at best. ||||We are not ones to overly complain at establishments so take my word - avoid Hotel Belvedere - the staff treat you horrendously and the rooms are two...

This is a beautiful hotel in a stunning location. The reception staff are charming and helpful. The common areas, pool, bar and main restaurant are really special. Views across the bay to die for. What a shame it is not sufficiently well-managed and that there were lots of niggles. I say that because: the pool was freezing (22 degrees) and had not been properly cleaned each day (numerous leaves in it). The hot tub was turned off and dirty.The 2nd grill restaurant was closed completely. No food is available by the pool anyway, so could not have "bar snacks" at all. The only lunch available is fine dining in 30 degree heat! The hotel played very very loud music over speakers - which seemed to be everywhere - and a lot of the music was Corsican folk music which would be fine in limited quantity or played softly in the background/ unfortunately this was not the case. The loud volume really spoiled the eating experience, particularly at breakfast and on the decking having pre-dinner drinks. Poor management to allow this in a 4-star hotel. Staff should have been told to turn down the volume by the manager.||The hotel room was a big disappointment and certainly not 4-star. The door was a nightmare to unlock and the room was small and seemed "used". The small outside terrace was overrun by ants. We didn't spend much time in the room, but nevertheless it doesn't feel special or luxurious in any way. Needs an upgrade in design. Also, the Wifi signal in the room was very weak.||This hotel could be absolutely amazing with its great decor, nice food and wonderful location. What a pity it is poorly managed and totally overpromises services which it does not provide. I understand the grill restaurant by the sea was to re-open for the high season - it should have been ready by May and we were not warned about the delay. All these niggles are easy things to put right - you just need someone to manage the place who is customer-facing and is not trying to save money by skimping on services. Get a new manager in and tweak a few things to produce a...