ibis Styles Strasbourg Avenue du Rhin — Hotel in Strasbourg

Before our stay, I e-mailed my concern regarding the "fishy smell" issue I came across the review which admitedly didn't read before booking this hotel.I never got any reply or acknowledgement to my e-mail. When we checked in,true enough, the "fishy smell" was very strong in the hall area, a little bit less in our room but the "fishy smell" but was really present. However, your senses tend to adjust at some point & luckily did not spend a lot of time in the hotel. Breakfast was really poor, a real strong contrast to our previous stays in Ibis Styles in different parts of France. The hardboiled egg came out of the fridge,so it was really cold to a point of being icy at some parts of the egg, not to mention that the eggyolk is somewhat greyish in colour due to the cold temperature. It only takes 5 mins to boil a big pan of eggs, that i cannot understand why they did not take the effort to serve decent hardboiled eggs which was supposedly the only warm option for breakfast & yet it was ice cold boiled eggs. Serving the food is not so hygienic,no servettes on top of the bread to hold on to while slicing the breads.A lady behind us was coughing & covering her mouth with her hands & afterwhich she went up to slice a piece of bread without washing her hands. Brioche came directly out of the freezer without defrosting it,so it was icy & again we have to slice it with our barehands. We took the effort to use the paper servette to slice the breads we wanted. It's the summer season, so there's an abundance of fresh fruits in season, but there was no choice but an apple. The tables are set too close to each other that there's no room to move without bothering the people sitting at the other tables. The staff does not look too professional, they are not neatly dressed to a point of looking untidy. Underground parking was really dark, the lights work with a sensor but if you don't know where the sensor is located then you will have to walk in the dark until the sensor catches your movement, very unsafe from a security point of view. We always choose Ibis Styles because of the size of their family rooms & the simple & nonsense but good service, however this particular one fell really short of our usual experience with our stay in Ibis Styles hotels. Hope you will seriously improve, it's a pity since you have a good...

I recently stayed at the Ibis Styles Strasbourg and have mixed feelings about my experience. While there were some positive aspects, there were several issues that made my stay less than satisfactory.

Let's start with the negatives. Firstly, the room I was assigned was disappointingly small, leaving little space to move around comfortably. Additionally, I encountered a problem with the sink as the water didn't drain properly, which was quite inconvenient. Another downside was the mattress, which was uncomfortably firm, making it difficult to get a good night's sleep. Furthermore, the absence of a wardrobe in the room was surprising, forcing me to live out of my suitcase during my stay. The overall appearance of the rooms also left something to be desired, feeling somewhat unfinished and lacking in basic amenities.

However, there were a few positive aspects that deserve mention. The hotel's location was quite convenient, allowing for easy access to popular attractions and amenities in Strasbourg. The staff members were friendly and accommodating, providing helpful information and assistance throughout my stay. Additionally, the hotel offers parking facilities, which is a plus. However, I must note that the cost of parking, at 12 euros per day, felt rather expensive.

In conclusion, my experience at the Ibis Styles Strasbourg was a mixed bag. While the location and friendly staff were commendable, the drawbacks of small rooms, drainage issues, uncomfortable mattresses, lack of wardrobe, and a basic aesthetic left much to be desired. Considering the price I paid for my stay, I expected a more comfortable and well-equipped accommodation. I hope the hotel management takes these concerns into account and makes necessary improvements for...

A fine hotel located on the edge of the city. It takes a while to get into the town centre but if you would like to cross the border to Germany, it’s convenient for that. The staff are polite and kind and resolved an issue with our first room quickly (a leak from the shower into the bedroom). Though when something like this happens, it’s also nice if the hotel offer to move the bags or provide a drink free of charge for the inconvenience - which didn’t happen on this occasion. The breakfast was good though some mornings better than others. I appreciated the local cheese and ham - but the ham seemed a bit off by our final morning! The location directly opposite the tram stop means you can navigate the city easily, though the location on a crossroads isn’t very interesting or picturesque. There’s free tes and coffee during the day, which is a nice touch though the kettle takes too long to boil water. A fine stay, ideal for people wanting to explore the city and perhaps...