Kyriad — Hotel in Strasbourg

There are a lot of good things one could say about this hotel but unfortunately too many not so good things||||Good:||The whole atmosphere is one of a giant playroom laden with toys and games and happiness. The common areas are modern and airy and young.||The reception staff are excellent and helpful and friendly||Possibly the two very strong good points in this hotel are across the road - One is the light rail station and the other is McDonald's||The bathroom - well equipped and everything works!! Bring conditioner - the shower liquid soap is very strong - good towels||The hotel is spotlessly clean||There's a great selection of games including table soccer, table shuffle board, darts, board games etc.||||Bad:||Everything provided is the most basic level and in many cases simply does not work. There are two very small very slow elevators - one of them works||There is a gym - exercise room. The treadmill is a basic home version which doesn't work. It allows you to warm up and then just cuts out. If left to rest for 10 minutes it gives you another 3 minutes of running. The stationary bicycle has all the lights but doesn't work. You can sit on it and pedal with no resistance - there are no resistance settings||The rooms: Tiny! No place to move... No place for your luggage - The entire closet consists of a tiny 20cm wide hanging space which as the pole on the outside edge so that half your garment is hanging outside the 'closet'.||No fridge in the room. Paper thin walls. When the tenant in the next-door room closes his door the whole wall, including your bed's backboard, jolts. There are two electric outlets for charging in the entire room. One on the far side of the bed next to the window and another on the shelf next to the TV. If you get the first bed expect to spend a lot of time walking around the cramped room if you have gadgets that need to be charged. Likewise the only switch which controls the main lights in the room are next to the other bed. There's a phone to call reception in the room but guess what ...? So if you need something from reception there's a communal phone at your disposal next to the elevator.||Breakfast: Pathetic! There are two coffee machines, one works.....sort of. The coffee takes forever to fill a glass and then is undrinkable. If you really need a hot drink the hot chocolate is at least drinkable.Or you can buy a cup of real coffee in the lobby. If you need something at breakfast, you need to force your way into the kitchen - there's virtually no waiter or service in the dining room. There's also very little food. One morning they put out one!!! baguette! After multiple protests they brought out another. The lunch and dinner food was atrocious - many in our group went directly to McDonalds even though the dining room meals...

Rooms are clean but corridor which you are going from elavator to rooms smells bery bad.

They dont have free water in the room, you need to pay for water, too. Also l have attached the price for fridge staff.

There is free parking area and there is a indian restaurant adjacent to hotel.

Breakfast continental, reception on the night is not friendly and she is rude. So there should be a training for reception staff how they need to behaviour to guests.

Morning reception was good and she was friendly.

Also, they requested 150 € deposit from credit Card and they dont except cash. So still waiting as provision in my card. This should be paid as a cash. Normally other hotels dont ask for this. So if you have this, you need to get as cash, too. Still waiting 1 week this provision to drop off.

So l do not recommend this...

My family and I stayed here for 6 nights in June. The price was excellent for Europe. It is very close to Strasbourg and other interesting sights in Alsace. The breakfast was not included but it was €10 per person ,if remember correctly and very good. The staff was very helpful especially the blonde receptionist, I have forgotten her name but she was very nice. It is in a working class town with good feel and a great pizza place ,Pizza Bubu, a short walk away. The town has some old Alsatian houses ,but I believe many of them were destroyed during WW2. The Germans had a tank repair facility there and it was targeted by the Allied bombers. Some bombs missed their marks and resulted in civilian casualties. I would certainly...