Le Hameau des Pesquiers Ecolodge & Spa, Curio Collection by Hilton — Hotel in Toulon

This was our second visit, and while our first experience was very positive, this time around, we encountered several issues that significantly detracted from our stay.||Firstly, the booking process took an unusually long time—around 25 minutes. Although the staff member I spoke with was polite, she asked numerous questions and, despite my specific request not to be near the lift, we were given a room that was, in fact, the second closest to the lift. When I raised this concern upon arrival, the manager on duty pointed out that another room was technically closer, which felt dismissive rather than helpful.||We were offered an upgrade for an additional £200, on top of the £500 we were already paying for the room, which we declined. Unfortunately, the noise from the lift was disruptive, though I appreciate the reception staff’s promptness in calling an engineer, and while it was eventually resolved, the overall experience was far from restful.||Additionally, I was disappointed to find that nine bulbs were out in the chandelier in our room, which, along with the less-than-perfect cleanliness, did not align with the 5-star standard we were expecting.||On top of this, we were charged £20-£30 for borrowing bikes for an hour and another £20 for parking, which made us feel that the hotel was more interested in maximizing revenue than providing a welcoming experience.||To add to our frustration, I wrote to the hotel regarding these issues but have yet to receive any response. It’s disheartening to feel that our concerns are being ignored.||We truly love the location and the potential of the hotel, but this experience has left us questioning whether we...

Honeymooned with my wife here, a 1 star experience: Dirty bedsheets 🤮 Gym is unusable due to poor AC 🥵 No nets in rooms means fresh air costs you bees and lizards 🦎 Scrambled eggs come with stale bread and bad avocado💔 Your bill prices don’t always match the menu!💸 Reception promotes a restaurant owned by the group under the false “other guests like this one”, La Robinson - don’t bother 🤢 Staff can be very loud in the morning for no reason and love arguing with guests 🤫 Super loud minibar wakes you up in the middle of the night 🥱 You will sometimes be charged extra 6€ for espresso after being charged for full breakfast. At least 6 suites (20-32) suffer noise pollution from street traffic due to close proximity and low standard window frames. 💥 Many waiters don’t speak basic English like “extra plate” or “the bill” 🤐 Housekeeping service boys enter without knocking 🫣 Terrible in room coffee Regular spam messages from the spa WiFi keeps dropping all day and night Summary: hungry, overcharged, cheated, haven’t slept, didn’t workout, last stay at...

Generally, we very much enjoyed our stay. On the plus side, the room was enormous, very comfortable bed, lots of strong coffee pods with the Nespresso machine, free soft drinks in the mini bar. |The food was excellent, but the portions were enormous, which meant by the time we’d eaten a starter, we didn’t really have room for our main courses. After the free nibbles with our aperos, we should have shared a starter and a main course.|There is a small spa but it was very pleasant. But everything had to be switched on which meant neither the sauna nor the steam room reached a desired temperature.|Staff were all extremely pleasant and helpful. |Our room was in the grounds and not the main building. While we were there, we had extremely heavy rain, and the paths could not cope with the drainage. As we walked to reception and our car, the path would sometimes sink into pools of rainwater.|But the biggest negative has to be the €18 charge for parking, where there is absolutely nowhere else to park. Yes, I have read there is an overnight guard, and great for local employment - but at...