Apartmenthaus Berlin Neukölln — Hotel in Berlin

It's pretty much everything one would expect from a hostel. I stayed there for roughly 6 days. The staff was nice and room were cleaned once the "Please clean my room" sign was up. Even if you have stuff on your bed, they'll put it aside, clean your bed and then put everything back nice and clean on your foot area. Key cards work fine and you will need one to get inside at pretty much every time of the day (except if you wait long enough for the staff to see you). For the towels you pay 3€ and a rental fee of 5€, which you will get back once you return them. Same goes for the Key cards which come around at 5€.

One minus for the cleaning lady barged in on us on our 2nd to last day. Also the shower was a bit of a mess with a broken shower head connector (which didn't affect the "showering experience but just looked bad) and flimsy doors with loose rubber things which are supposed to keep the water inside the shower. Also for some strange reasons, if you just try to increase the water "strength", without turning the knob, the water gets hotter which i thought was strange. Some areas like the top of the lockers still had stuff on them (looked like pieces of plastic from what i was able to see).

One big minus point for the hairdryers. DON'T GET ONE, RAHTER BRING YOUR OWN. You pay 10€ as a security, and they just malfunction in your hands. Had that happen to me twice. Made a weird clicking noise and started smoking out of nowhere. I'm glad that i was sitting next to the windows (which you can't fully open). Otherwise, it would have set off the fire alarm.

Location wise, it's not the best but also not the worst. The S-Bahn is only a couple of minutes away and also you'll find a lot of Lime and Tier scooters, as well as Uber and Lidl bikes there. Just make sure not to walk around for too long around the area. We've been asked a couple times if we were interested in buying drugs which doesn't really give you a feeling of safety.

Other than that, it's not too bad of a place to stay in, if you only need something to sleep. Sure some fixtures inside the elevator are fixed with what looked like electrical tape and the S-Bahn rolls in every 5 minutes, beeping and making all kind of weird noises, but for what we paid, i can't really complain too much.

EDIT: Completely forgot to mention that the WiFi didnt work. Out of 6 days, it only...

I’m writing to you about a very unpleasant and sad situation I had to live today at the hostel.||||I am registered as a resident of the hostel, and I moved out on April 6th. I wanted to do the Anmeldung at my new house, but due to the WORLD PANDEMIC that is going on at the moment the offices are closed, except for emergencies. I attatch the screenshots of the website today.||||I recently started working and I am waiting for some very important mail, such as my Steuer ID or the ID from my Krankenkasse. I really need those documents.||||Last week when I was there to collect my mail, Abida, the manager, informed me, or due to the tone I could even say threatened me, that it was the last week that my mail could be delivered at the hostel. ||||I understand that you have a policy regarding Abmeldungs and that you can’t receive mail for people that don’t longer live there. But as you can see in the screenshots I sent you, even the government is not charging fines for late Abmeldung.||||Today I was there to ask about mail and Abida talked to me in a very bad tone, telling me that she would write down that no one should take post for me, that other people did the Anmeldung already and I should be able to do so, and that I shouldn’t come to the hostel again, since I’m not a guest. I tried to explain how this situation is bigger than any of us but she refused to listen and told me she knows better than me.||||I find this really sad and frustrating because over the past weeks I’ve been at the hostel to collect mail and have talked to many people, even the owner, who have been nothing but kind to me.||||I would love to receive mail at my new address, it’s inconvenient for me to have to go to the hostel every two days. But because of a global situation I can’t, and I really need those documents that I’m expecting by mail.||||I really hope you would help me ask Abida to reconsider and please keep taking my mail until I’m able to do the Anmeldung at my new house.||||Thank...

I’m writing to you about a very unpleasant and sad situation I had to live today at the hostel.

I am registered as a resident of the hostel, and I moved out on April 6th. I wanted to do the Anmeldung at my new house, but due to the WORLD PANDEMIC that is going on at the moment the offices are closed, except for emergencies.

I recently started working and I am waiting for some very important mail, such as my Steuer ID or the ID from my Krankenkasse. I really need those documents.

Last week when I was there to collect my mail, Abida, the manager, informed me, or due to the tone I could even say threatened me, that it was the last week that my mail could be delivered at the hostel.

I understand that you have a policy regarding Abmeldungs and that you can’t receive mail for people that don’t longer live there. But even the government is not charging fines for late Abmeldung.

Today I was there to ask about mail and Abida talked to me in a very bad tone, telling me that she would write down that no one should take post for me, that other people did the Anmeldung already and I should be able to do so, and that I shouldn’t come to the hostel again, since I’m not a guest. I tried to explain how this situation is bigger than any of us but she refused to listen and told me she knows better than me.

I find this really sad and frustrating because over the past weeks I’ve been at the hostel to collect mail and have talked to many people, even the owner, who have been nothing but kind to me.

I would love to receive mail at my new address, it’s inconvenient for me to have to go to the hostel every two days. But because of a global situation I can’t, and I really need those documents that I’m expecting by mail.

I really hope you would help me ask Abida to reconsider and please keep taking my mail until I’m able to do the Anmeldung at my new house.

Thank...