Hotel alkyon — Hotel in Katerini Municipality

Positives: beachfront, nice sea view from the suite, some of staff were helpful, breakfast was good (not a big choice but enough for me and my family)

Negatives: Owner doesn’t greet his guests at all, doesn’ smile, owner is not helpful, they don’t provide baby cot and they don’t allow you to bring your cot because owner said that it is against law ??? and there is no space for it in the room (total non-sense) if you reserve suite that is suitable for four adults and you plan to come with a kid that sleeps between you on double bed, the owner pushes you to reserve another room, parking is not included in price you have to pay 5€ per day and parking is about 500 meters away from the hotel near the LIDL, sunbeds are not included for hotel guests, you have to pay 5€ per person. The owner pushes his staff to ask guests to order drink immediately when you take the sunbed. It seems owner is only interested in money. I’ve been to Greece about 20 times but this experience was the worst.(iam still talking about human factor) I like to pay for good service but this stay was not worth these money because of strange behaviour and business style...

Sehr geehrte Damen und Herren,

wir haben eine Junior Suite im Hotel Alkyon in Paralia gebucht und sind äußerst verärgert. Das Hotel ist massiv überteuert und in einem völlig unhygienischen Zustand. Das Zimmer ist so klein, dass man sich kaum bewegen kann – von einer Junior Suite kann keine Rede sein.

Die Dusche ist winzig und unbrauchbar – nur für sehr schlanke Personen geeignet. Die Schränke sind alt, kaputt und dreckig. Unter den Betten haben wir dicken Staub und Dreck entdeckt – offenbar wird hier nicht regelmäßig oder gründlich gereinigt. Zusätzlich hingen im gesamten Zimmer Spinnennetze – an den Decken, Ecken und sogar an den Möbeln. Das ist absolut inakzeptabel.

Dieses Hotel erfüllt in keiner Weise die Erwartungen, die es durch die Beschreibung erweckt. Wir raten dringend davon ab, hier zu buchen.

Mit verärgerten Grüßen!

We booked a Junior Suite at Hotel Alkyon in Paralia and are extremely angry and disappointed. The hotel is outrageously overpriced and in an unacceptable, dirty condition. The room is so small that it’s hard to move – calling it a Junior Suite is completely misleading.

The shower is tiny and practically unusable – suitable only for very slim people. The wardrobes are old, broken, and filthy. We found thick dust and dirt under the beds – clearly, proper cleaning is not being done. On top of that, there were spider webs all over the room – on the ceiling, in the corners, and even on the furniture. This is absolutely unacceptable.

This hotel does not meet even basic standards and we strongly advise against staying here.

Angrily

Αξιότιμοι κύριοι,

Κλείσαμε μία Junior Suite στο ξενοδοχείο Alkyon στην Παραλία και είμαστε εξαιρετικά δυσαρεστημένοι και εκνευρισμένοι. Το ξενοδοχείο είναι υπερβολικά ακριβό και σε απαράδεκτη, βρώμικη κατάσταση. Το δωμάτιο είναι τόσο μικρό που δεν μπορεί κανείς να κινηθεί – δεν μπορεί να χαρακτηριστεί ως Junior Suite.

Η ντουζιέρα είναι απελπιστικά μικρή και σχεδόν άχρηστη – προφανώς κατάλληλη μόνο για πολύ αδύνατα άτομα. Οι ντουλάπες είναι παλιές, χαλασμένες και βρώμικες. Κάτω από τα κρεβάτια υπήρχε παχύ στρώμα σκόνης και βρωμιά – προφανώς η καθαριότητα δεν αποτελεί προτεραιότητα στο ξενοδοχείο. Επιπλέον, υπήρχαν ιστούς αράχνης σε όλο το δωμάτιο – στο ταβάνι, στις γωνίες και ακόμα και στα έπιπλα. Αυτό είναι απολύτως απαράδεκτο.

Το ξενοδοχείο αυτό δεν ανταποκρίνεται ούτε στα βασικά πρότυπα. Συνιστούμε να...

ENG. A hotel with an extraordinary central position, right next to the central square, church, beach and shopping center. Unfortunately, the rooms are not spacious enough, and the bathroom is designed in such a way that you have to stand with your foot in the tub when using the toilet. Our room had another major shortcoming in the sense that the window opened to the wall of the neighboring hotel, 1.5 m from it, no view, no daylight. Probably due to sanitary protection measures, but breakfast (it was the only meal taken in the hotel) was somewhat strange: the dishes were displayed like at a Swedish buffet, but you were not allowed to serve yourself, you had to wait for them to serve you a waitress. With a piece of that, with two slices of the other, with a teaspoon of that, with three drops of oil or five of vinegar, etc. Fresh preparations, but poorly diversified. The hotel has an elevator, a parking space at the entrance where you can leave your car for 1/2 hour to download/load, and for 5 euros/day you get the key to a parking space located approximately 500 m from the hotel. RO. Un hotel cu o poziție centrală extraordonară, chiar lângă piața centrală, biserică, plajă și centrul comercial. Din păcate, camerele nu sunt suficient de spațioase, iar grupul sanitar este astfel conceput încât trebuie să stai cu un picior în cadă atunci când folosești toaleta. Camera noastră a mai avut un neajuns major în sensul că fereastra se deschidea spre peretele hotelului vecin, la 1,5 m de acesta, nicio vedere, nicio lumină diurnă. Probabil din cauza măsurilor de protecție sanitară, dar micul dejun (a fost singura masă luată în hotel) se derula oarecum straniu: preparatele erau expuse ca la un bufet suedez, dar nu aveai voie să te servești cu nimic, ci trebuia să aștepți să te servească o ospătăriță. Cu o bucată din aia, cu două felii din cealaltă, cu o linguriță din aia, cu trei picături de ulei sau cinci de oțet etc. Preparate proaspete, dar slab divesificate. Hotelul are lift, are loc de parcare la intrare unde poți lăsa mașina pentru 1/2 oră ca să o descarci/încarci, iar contra sumei de 5 euro/zi primești cheia de la un spațiu de parcare aflat la aproximativ...