This was our fifth visit to Mark Warner Lemnos. We’ve always loved the location, the food and the wonderful team led by the brilliant Sue Thomas — thank you to everyone who helped make previous trips such fun and so memorable.||This year, though, a lack of flexibility and empathy from the Kids Club head, Zoe, turned what should have been another five-star holiday into a two-star struggle.||Mark Warner sensibly assigns children to Kids Clubs' groups based on age, which generally works well — you wouldn’t want a nine-year-old mixed in with toddlers, nor would it be appropriate for an 11-year-old to be placed with the Indys (ages 15–17).||However, the 11/12–13/14 age range is certainly a grey area. At this stage, some children are more mature and prefer to socialise with older peers, while others feel more comfortable with kids their own age.||My daughter, aged 12 years and nine months, has always enjoyed the company of girls slightly older than her. When we arrived this year, the Surfers group (ages 11–12) consisted of only five boys and no girls (other girls had been assigned to the group but hadn’t turned up on that first morning).||Given this, and the fact that we saw there were only two girls in the next group up (Bondi, where no boys had turned up), my daughter decided to join them (she had moved up in previous years without any issue – and still remains in contact with many of the friends she made there).||Only a few months younger (five in one case; 11 in the other) than the other two girls, my daughter got on very well with them and was thrilled to tell me at lunch how much fun she’d had. So I was shocked when she returned to our room later, near tears, saying she had been asked to leave the group. She found the situation both embarrassing and humiliating.||It was especially disappointing that this was addressed directly with my daughter by the Bondi team leader rather than involving me in the discussion. The handling lacked sensitivity and fell well short of the standards I'd expect from anyone working with children.||When I approached Zoe, the head of childcare, I was shocked to be met not with understanding but with dismissiveness. She was brusque and insistent that there was no flexibility whatsoever. Her explanation was that the Bondi group was ‘full’ (as I understand it, 12 kids had signed up) and could not accommodate any more members. If she wanted to be in Kids Club, my daughter would have to return to the Surfers group, which she was very reluctant to do.||The result was a frustrating and totally avoidable situation. My daughter remained friendly with the two girls from Bondi outside of Kids’ Club, yet was barred from joining them during daily activities. This really upset our whole holiday, meaning my daughter had no close ‘buddies’ to hang around with during the day, no waterfront activities to participate in and spent most of her time on the sun lounger by the pool feeling excluded.||To make matters worse, I was later informed that the Bondi group mostly only had those two girls attending – sometimes there were three and, on a one or two occasions, at most five had turned up – with some days seeing no attendance at all at certain times and the team leader having to join an older group (I witnessed this first hand) —so space clearly wasn’t the issue.||It was even more disappointing that Zoe made no effort to follow up, show empathy or monitor the situation throughout the week. In the past, the Kids Club staff have been very happy to accommodate children moving between groups based on their friendships and maturity. This year, it...
Read moreThis was our first Mark Warner getaway. My friend and I tagged along with our more adventurous companion, we were looking for: beach, sunshine, and pure relaxation, not ones for the sporting itinerary!||If you're into activities, it’s brilliant. But if you are looking for a bit of night life, it can feel a bit repetitive. The resort is pretty remote, with just a couple of beach bars nearby. A 10-euro trip to Myrina is worth it for lovely dining spots and some local charm.||The resort itself was smaller than expected, but our room was spacious with a decent balcony although it too hot to use without shade (no umbrella provided much needed !).|| A word of warning the resort is on a steep hill, some rooms (500 to 600) are a massive incline and quite frankly I would be fuming if I was given one of those. We requested a lower room before hand by emailing MW direct they were great and we had room 203 which was an ideal spot.||Housekeeping was great and the air conditioning worked well, the TVs were all in Greek and wouldn’t connect to the Wi-Fi, so no Netflix bingeing in the evenings which was frustrating given everything seemed to die down at 10pm ish. Wi fi worked ok everywhere else even on the beach so that was good,||Foo is a buffet, and its self service, it was excellent, a great variety including a tasty BBQ and a wide range of desserts. Drinks, on the other hand, were overpriced 24 euros for a basic rosé and 9 euros for two pineapple juices! Go to the local shop and you can get a decent wine for 7 euros and a cartoon of pineapple juice for 1.50. Cheese and ham toasties at the bar are very thin and they charge 5 euros for them, a can of coke is 2 euros, I thought this was a rip off but seems to be the way of the world now. ||Staff were consistently warm and welcoming definitely a big plus. The entertainment? Not so much, there were awkward salsa nights, a forgettable “80s/90s” disco that didn’t live up to the name, and a quiz. They’d do better with a decent playlist, maybe a cocktail workshop or a beachside cinema night.||Despite the quiet evenings and the daily "what activities have you done today?" interrogation, we had a lovely, restful time and returned a few pounds heavier. Apparently, Rhodes is the place to go for a livelier crowd,...
Read moreThis was our first Mark Warner getaway. My friend and I tagged along with our more adventurous companion, but our goals were simple: beach, sunshine, and pure relaxation—not the sporting itinerary!||||If you're into activities, it’s brilliant. But for the laid-back crowd, it can feel a bit repetitive. The resort is pretty remote, with just a couple of beach bars nearby. A 10-euro trip to Myrina is well worth it for lovely dining spots and a dose of local charm.||||The resort itself was smaller than expected, but our room was spacious with a decent balcony—although too hot to use without shade (no umbrella provided!). Housekeeping was reliable, and the air conditioning worked well. However, the TVs were all in Greek and wouldn’t connect to the Wi-Fi, so no Netflix bingeing in the evenings (which ended 10.30 ish!)—which was frustrating.||||Food was a real highlight: great variety, a tasty BBQ at the buffet, and something for everyone. Drinks, on the other hand, were wildly overpriced—24 euros for a basic rosé and 9 euros for two pineapple juices! Pro tip: there’s a local shop for soft drinks, and with a little creativity, we saw guests bringing their own wine into the restaurant (peel the label!).||||Staff were consistently warm and welcoming—definitely a big plus. The entertainment? Not so much. Think Butlins, but less fun—awkward salsa nights, a forgettable “80s/90s” disco that didn’t live up to the name, and a quiz. They’d do better with curated playlists, maybe a cocktail workshop or a beachside cinema night to liven things up a bit.||||Despite the snoozy evenings and the daily "what activities have you done?" interrogation from the active types, we had a lovely, restful time and returned a few pounds heavier. Apparently, Rhodes is the place to go for a livelier crowd if you are looking for a bit more evening...
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