Douliana Villas — Hotel in Municipality of Apokoronas

Do not book - be warned We had a wedding of 80 people booked for Crete in August 2020, majority coming from Australia. 60 of the guests, including us, were booked at Douliana Villas for 1 week at a cost of 17,190 euros, of which 8,595 euros was paid as a deposit. When covid-19 made it impossible for the wedding to proceed as planned we informed Veronica from Douliana Villas ASAP in April 2020 the wedding would have to be postponed to 2021 and the Villas were instantly available for others to rent. Veronica assured us our 8,595 euro deposit was valid for the postponed wedding in 2021. She did keep telling us “it was our choice not to have the wedding in August 2020” – this left us lost for words. Fast forward to January 2021 and Veronica contacts us to advise that our 8,595 euro deposit that was still valid for 2021 is not really valid and explained in incomprehensible logic that only 4297.50 euros was still valid and we had to pay another 4297.50 euros to secure accommodation for our scaled down wedding in 2021. Referring Veronica to our agreement (which is all in email), discussions went nowhere. She just kept saying it was “our choice not to have the wedding in August 2020. Flights were available” and going on and on about the “special deal” we got and shouldn’t complain. For the record, when we initially booked, she gave a price and we agreed. There was zero negotiation. We physically visited Douliana Villas in person twice in one week in September 2019, and my fiancé is a native Greek speaker, and still this is how we were treated. We would not recommend dealing with this business in anyway. There are many other beautiful places to stay in Crete; support the good, honest businesses. We will be taking our business elsewhere for our...

We had a wedding of 80 people booked for Crete in August 2020, majority coming from Australia. 60 of the guests, including us, were booked at Douliana Villas for 1 week at a cost of 17,190 euros, of which 8,595 euros was paid as a deposit. When covid-19 made it impossible for the wedding to proceed as planned we informed Veronica from Douliana Villas ASAP in April 2020 the wedding would have to be postponed to 2021 and the Villas were instantly available for others to rent. Veronica assured us our 8,595 euro deposit was valid for the postponed wedding in 2021. She did keep telling us “it was our choice not to have the wedding in August 2020” – this left us lost for words. Fast forward to January 2021 and Veronica contacts us to advise that our 8,595 euro deposit that was still valid for 2021 is not really valid and explained in incomprehensible logic that only 4297.50 euros was still valid and we had to pay another 4297.50 euros to secure accommodation for our scaled down wedding in 2021. Referring Veronica to our agreement (which is all in email), discussions went nowhere. She just kept saying it was “our choice not to have the wedding in August 2020. Flights were available” and going on and on about the “special deal” we got and shouldn’t complain. For the record, when we initially booked, she gave a price and we agreed. There was zero negotiation. ||We physically visited Douliana Villas in person twice in one week in September 2019, and my fiancé is a native Greek speaker, and still this is how we were treated. We would not recommend dealing with this business in anyway. There are many other beautiful places to stay in Crete; support the good, honest businesses. We will be taking our business elsewhere for our...

The village of Douliana or Ntouliana has been transformed into a village of villas. Douliana is on a small hill surrounded by olive trees, pine forests. Very peaceful but not in the middle of nowhere. The drawbacks: it is 35 min away from Chania and some of the villas need sorting out a few minor points like bathroom door not closing unless you give it a kick. Some villas have their own swimming pool - usually small. Popi and Michalis are very kind and accommodating. I feel however that they need more staff. Cleaning your villa, changing sheets and towels is after 3 days which I find unsatisfactory when you pay 200 euros/night accommodation only. There is a central area, Kafeneion, where they serve breakfast (not included in the price you pay), drinks and snacks throughout the day and can even cook you a meal (1-2 days notice). Polite service but very slow. Car is necessary. Closest beach is 7 min drive away. Recommended but keep in mind the time it will take to drive to and from...