Pines Hotel — Hotel in Municipality of Kifisia

I am a former Vice Consul who is currently heavily disabled and I live in Tolo-Argolida with my partner who needed urgent medical attention at the KAT Hospital in Kifissia. ||Not knowing the hotels in Kifissia, I happened to call the Pines. It was confirmed to me that it had easy access to the said hospital, so believing the member of staff I went ahead and booked the hotel. At no point during our conversation was I told that this is a couples hotel as I would never have accepted to book.||We got there at 01.35 tired and nervous about our hospital visit, but we went off immediately to get some lunch||On our return to the hotel at 15.10 we had decided to take a short rest so ||I asked the reception staff to wake us up with coffee at 15.45 so that we don't miss our very important hospital appointment.||Thankfully, though I hadn't fallen asleep as I was very disturbed after turning on the TV in order to relax our minds by watching the daily news but instead finding two hard core porn channels back to back... at this point I switched off the TV and awaited for the coffee. When at 15.50 it still hadn't arrived, I called reception to ask what had happened, only to be told that he would send some coffee up to us immediately. After 15 minutes though and as we had to urgently leave in order not to miss our appointment at the Hospital, the bar staff knocked the door carrying two cups of coffee. However, as we were already running late we did not have any time to waste so, after I told the bar staff that he was too late, we rushed off to the hospital. What shocked me most of all is that the reception staff called to complain.||I can't believe the audacity of it. Instead of apologising he appeared angry!||||Can you believe it? An 180 kilometres journey for a hospital appointment that we nearly missed simply because of their inefficiency!!!||||At this point I need to stress to other prospective customers that the Pines Hotel, in my view is 100% a "couples" hotel!||||I find it very unfair that they do not warn customers before...

I do not recommend staying at this hotel. It is overpriced for what it offers. We were given an extremely noisy room facing the highway that also smelled strongly of cigarette smoke. After wasting over 30 minutes at the front desk requesting a different room without the tobacco smell and noise, we were moved to an even worse one — dirty, with cigarette remnants under the bed and grime clearly accumulated over years of neglect.

The showerhead wouldn’t stay up, so we had to improvise by tying it with a plastic bag. The shower also lacks any curtain or screen, so water splashes all over the bathroom floor, creating a serious slipping hazard.

Lastly, this does not feel like a family-friendly hotel. It seemed more like a pay-by-the-hour motel for...

The rooms smell smoke and they told me there is no non-smoking room when I asked them to change mine. My room was facing the highway. So there is a lot of noise coming from the highway if you open the window to keep the room ventilated due to smell. I was told all the suite rooms are facing the highway. Therefore, I had to accept downgrading my room if I wanted a room facing backyard and I took it because the smell and noise were unbearable…

The A/C was running at full blast but the room was still at 29C.

For me, having a breakfast box is ridiculous.

The last thing is taking a shower. There is no cabinet and everywhere gets wet when you take a shower.

Consequently, it’s unfortunate and not a hotel that I can...