ZERO STARS. Please please stay away
Worst experience I have ever had and a travel every fortnight. I decided to write to regulatory bodies because I believe it is not fair for travelers to be exposed to such aggressive and threatening (and even mocking) behavior. Travelers should not need to call the police or to pack with their things to ensure their safety and of their belongings. Travelers should not be chasing brokers for one month to obtain a very small refund the property had agreed upon (and then simply denied). Travelers should not be called stupid or thrown away on the street for a mistake that could be fixed. And of course, travelers should not be offended or called "very stupid" in person or online; nor should travelers be defamed online with lies. Of course, there are good and bad travellers out there, as there are good and bad hosts. I am trying to bring to the surface a case of the latter.
In sum:
The owner (Petros) was extremely disrespectful, rude and aggressive towards me. We had a disagreement because of a mistake I made while parking overnight, but there’s no way he would be any civilised about conflict resolution. I was alone and hence easy pray to his attitude.
He humiliated me in front other guests and cancelled my reservation in less than 5 minutes after when I told him that the reason I had parked wrongly was just because there was no appropriate signalling and I didn’t know (for which he called me “very stupid” btw). A very vindictive attitude from his side, and zero ability to solve problems or deal with people. For him, I was simply a guest that he didn’t want around anymore, one that stoop up to his sheer rudeness.
The photos I keep on uploading (print screens but sometimes this type of media is not supported) and his responses to other people speak for itself. They are worth a read before you book. I have also requested them to remove my personal data and even their email does not work (they haven’t confirmed adhering to my GDPR rights so far).
Lastly, the hotel is a very sub par place with the lowest service level and quality: no towels replacement / no cleaning no reception or other services swimming pool had sand in it noisy (junction road) cheap sunbeds and umbrellas - those that fry you under smelly cupboard under the sink where the pipe flows
On August 10th, I had to call the police to ensure my integrity and safety during that simple parking episode. Petros held my cars door open and told me he would throw my things away if I didn’t check out. He was bursting - I had never had to call authorities or request their support to defend myself.
I no longer wanted to stay there so I left that same morning. We agreed in front of the police that he would refund me. It seemed like a good way to part ways; and equitable. However, he hasn’t stuck to his side of the agreement of course. Silly me not having commitments written down and for trusting that he would allow us to depart in peace and close the chapter. It has been an uphill battle to recover my money, and each time the presents different, made up reasons (including that I had refused to pay, which was a blunt lie - it had been prepaid - and then he said that he had never said that). Unfortunately, other people have lost even more money on his hands.
He has no problem offending a guest if he wants to. Publicly as well as you shall see here. I was travelling alone and surely an easy pray for his abusive attitude. I cannot rule out that he simply expelled me in order to re-rent the room at a higher price (but I can’t confirm it either).
Please stay away. For the sake of your own mental peace and so that you enjoy your vacations as you...
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The house was huge with 3 bedrooms and 2 bathrooms so you can even stay as two families easily. It is very near to a supermarket and a pharmacy so we bought whatever we wanted to cook from the market and ate mostly at home. We had a breakfast on the table next to our private pool before leaving to discover the island each day. They even had oven and a microwave
Kids loved the bathtub.
The only problems were internet not being fast enough but it is a general problem in Islands like Rhodes
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