Miracle Suites by Klisma Beach — Hotel in Thassos Municipality

One of the worst customer experience I’ve experienced. I’ve initially contacted them via booking.com but they asked me to come and give them all the money upfront. My mistake is that I’ve trusted them and gave them all the money upfront with no receipt or anything. After that due to some personal reasons I had to cancel the reservation and they refused to give me any money back even though it clearly says on booking.com that they are reimbursing 50% of the amount in case of a cancellation. I had to go back to the property and threaten to call the police to finally get 50% of the money back. The host was very unprofessional and rude. After they gave me the money they told me that I am not very smart and they wish bad...

Worst experience ever!! Pay attention at this propriety!!! I booked an appatment by Booking, after a few days I spoke by phone with the owners and they confirmed the booking...and finally when i arrived in Thassos...i phoned again to announce them that i arrived and the answer was short .... SORRY WE CAN NOT ACCOMODATE YOU....PLEASE CANCEL THE BOOKING AND FIND ANOTHER PLACE TO STAY....... So, with 2 kids with us we had to find a place to stay on a Sunday evening after 800km of driving.... Please pay attention to this propriety it looks very nice but they have Bad Habits... I give them 1 star because ZERO its not...

The place is amazing, the rooms were very clean and very nice furnished. The location is perfect - very close to the beach. The host was also very nice and helpful! I cannot wait to go back there...