If you’re looking for a place to crash and don’t care about the particulars, this place is fine. On the other hand, if you think you’re getting a good hotel that is low price because it’s off the beaten path… think again. Based on the available amenities, this could be a 3-star hotel. Based on the complete lack of upkeep, however, it is a one-star motel-type accommodation.||They say the rooms are air-conditioned but actually, if you get a two-room apartment only one of the rooms (and not the bedroom) has air-conditioning. Also, while they call it an “apartment” it’s actually a “suite” in that it does not have the amenities of an apartment like a larger than mini-size fridge or a microwave or a coffee maker or a separate sink. The mini fridge barely works.||Everything is broken and deeply filthy. Housekeeping does a spot vacuum daily and hands out fresh towels. But these measures do not address the deep stains in the carpet, the gray (originally white) curtains and the yellow (also originally white) shower curtain. The bathtub is permanently stained with dirt. There are brown streaks at the bottom of the mini-fridge. The couch was broken and the curtains were torn in our room. The door was off the hinge. (I saw others complain about the windows. They don’t fall off the hinge they just work in a strange way. If you turn the knob half-way you can open them left-to-right like a door. Then if you close them and turn the knob some more they switch position and now can be tilted open at the top). The street is noisy and insulation is non-existent. Our table’s leg wobbled. The “TV” is basically a computer monitor (20+ inches) and very far away from the bed. The “queen” bed is two twin beds next to each other with hard wood frames dividing the two sides. The shower temperature changes erratically to burning hot for a few seconds then back. Be very careful when showering children! And no, you cannot bathe the kids instead because the stopper does not work. By the way, when you shower, the shower curtain is useless; it goes only to the very top of the tub so it swings out as soon as the water hits it. Also, there is a holder for the hand-held shower head but it is placed too far up and the shower hose is too short for it. The breakfast is not edible. Barely identifiable things float in gray water in 2 or three bins. The “juice” appears to be some powdered instant mix with an awful aftertaste. The coldcuts and cheese are sitting out for hours unrefrigerated. There are no breakfast pastries. Most of the staff is nice though one concierge was very rude.||Overall, this place is not a bargain. It is just cheap and you get less than what...
Read moreI booked 4 nights at this hotel (my original booking was for 3 nights, but, on reconsidering my itinerary, I decided to book an additional night). Both bookings were, however, completed more than two months before I was due to stay at the hotel. ||Upon arrival at the hotel, I was informed that due to a ‘technical problem’, my room for the 3-night stay was unavailable, but a reservation had been made in my name at another hotel. My additional (i.e. 1-night) reservation would still be honoured. The gentleman on the desk was courteous and apologetic, so, despite my disappointment, I decided not to complain. My main complaint now is that the room in the hotel to which I was sent was dusty, musty-smelling and generally grimy (by which I mean, hairs on the pillow, bathroom floor and especially on the rug; and cobwebs in various places around the room. On one of the days, no housekeeping was provided. The free wifi (which was one of the reasons I chose the Amadeus) was too weak to reach my room, so I had to go into the corridor, where the signal was much stronger. Only a trickle of water emerged from the hot water tap. In short, the room was of a FAR INFERIOR standard to the room in which I eventually got to stay at the Amadeus, yet the price ended up being the same. If any member of staff happens to read this, please go there and check for yourself (I was in Room 305). Regarding the one night I actually got to stay in the Hotel Amadeus, I was entirely happy with the room, which was clean, spacious and well-equipped. However, the man who checked me in that night was rude and aggressive (unlike the man I had met on the first day, and also the friendly younger man who stored my bag). Indeed, had it not been for the attitude of this man, I probably wouldn’t have written this scathing review. With regard to the ‘technical problem’, this must have been a very localized problem, because I saw guests coming out of the hotel on each of the following three mornings when my tram passed by. I feel that if guests are inconvenienced in this way, they should at least be compensated by being given a room of comparable standard to the one they...
Read moreTerrible. I don't know how this hotel is listed as a three star hotel but it certainly doesn't live up to that. Yes, it has a/c and TV but not in a good/operable condition. Also, connecting to the WiFi was a struggle, kept losing the connection every five minutes. Plus, the room wasn't properly cleaned, had someone else's fingernails on the table. The door from the balcony is falling apart. Perhaps I was given the worst room. Still cannot compare to, for instance, Holiday inn or Ibis, both of which are three star hotels I have recently been to. Even beyond that, the location is very far from the center, the area is dodgy. Since I had this booking prepaid by an agency, I left the voucher with the receptionist when I arrived. However, when I checked out, there was another receptionist who said I had to pay for an extra day as that is what the receptionist who checked me in noted. I got it sorted by sending the voucher again but I didn't even get an apology for their mistake. Did they assume I wouldn't notice and they would trick me into paying extra?! Other than that, the location is near a big mall and IKEA but that's not what you will come to Budapest for, still it is handy to have those nearby. Some of the staff during breakfast were nice but that's about it. Not much positive experience. Oh and if you want to have a good night sleep keep in mind the walls are paper thin. So overall, it is not a good place for young-ish, solo traveling women, most of the guests were men, mainly Hungarians and Germans, as far as I could see. They can do better for a three star price. Otherwise, you can find something better for a similar price and closer to the city center. I hope they will work on improvements...
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