Kiljan Guesthouse — Hotel in Iceland

STAY AWAY IT IS A SCAM !!! I would rate it -1 but it is not possible. To summarise the worst experience we had so far in Iceland. Although they had photos of a kitchen in Booking they told us we cannot use the kitchen and that we have to use their “restaurant”. One of our friends has many allergies and food restrictions. We asked them if they can provide a gluten free and vegan meal and they said they can give us a hamburger which of course does not meet any of the criteria’s. We asked them if we can cook the food we bought and they refused saying that the kitchen is only for the restaurant (part of the scam) When we reached to the room we were met with a very intense smell of mold and dust. The room was advertised as allergy free on Booking. Of course we all started coughing. On top our friend has many allergies which were triggered by the dust in the room. We addressed this to the owner and they were very rude telling us to go to a hotel if we want better conditions and that if the blankets are made of synthetic they can call the room allergy free. Please check the number of bad reviews they have received about this on Google. The owner refused to refund us the money although we did not stay and we left within half an hour (time needed to book another accommodation). We filed a complaint to Booking and if they will not return us the money we will sue them for the drama they brought to our lives. After telling we will leave she took the key went to the room and came back saying that we brought the dust with us. I could not believe she even tried to go that way. Also was repeating that we were trying to scam them although they already have our money and we were the ones scammed.

PLEASE MAKE YOURSELF A FAVOUR AND NEVER EVEN CONSIDER THIS PLACE FOR RESTAURANT OR AS A GUESTHOUSE....

STAY AWAY IT IS A SCAM !!!|To summarise the worst experience we had so far in Iceland.|1. Although they had photos of a kitchen in Booking they told us we cannot use the kitchen and that we have to use their “restaurant”. One of our friends has many allergies and food restrictions. We asked them if they can provide a gluten free and vegan meal and they said they can give us a hamburger which of course does not meet any of the criteria’s. We asked them if we can cook the food we bought and they refused saying that the kitchen is only for the restaurant (part of the scam)|2. When we reached to the room we were met with a very intense smell of mold and dust. The room was advertised as allergy free on Booking. Of course we all started coughing. On top our friend has many allergies which were triggered by the dust in the room. We addressed this to the owner and they were very rude telling us to go to a hotel if we want better conditions and that if the blankets are made of synthetic they can call the room allergy free. Please check the number of bad reviews they have received about this on Google. The owner refused to refund us the money although we did not stay and we left within half an hour (time needed to book another accommodation). We filed a complaint to Booking and if they will not return us the money we will sue them for the drama they brought to our lives.|3. After telling we will leave she took the key went to the room and came back saying that we brought the dust with us. I could not believe she even tried to go that way. Also was repeating that we were trying to scam them although they already have our money and we were the ones scammed.||PLEASE MAKE YOURSELF A FAVOUR AND NEVER EVEN CONSIDER THIS PLACE FOR RESTAURANT OR AS...

You must be joking?!||I can only think there must be other, better rooms they are keeping from me. ||No way anyone could review this well. ||The entrance to the hotel is to one side and not clearly marked. It is unlit when arriving back at night and up some steep steps. ||The place smells of rancid frying. It’s none too clean in the communal areas and the sheet on my bed is so threadbare you can see the mattress through it. There is one small, thin and lumpy pillow. ||We have just come from a Guesthouse that charged exactly the same price. We had a TV in the room, private bathroom and breakfast included. You will get none of that here. ||What are they thinking? ||I’m trying to think of positives. The room itself was clean. The view of the sea is good from our room if you lift your eyes and ignore the overgrown garden. There are rubbish bags piled up outside by the guests outside seating area. ||The lady who let us in is lovely and eager to please. I don’t know if she is the manager of this unfortunate place, if she is the owner I’d say it needs serious money spending to bring it up to date. ||I think it would be acceptable as a place to lay your head for one night if it were half the price. The standard here is simply not competitive with any other places we stayed during this trip to Iceland in a similar...