Shree Maruthi Inn TR Residency — Hotel in Andhra Pradesh

Disappointing Experience at Hotel I recently had a disappointing experience at your hostel, where the staff's behavior and communication fell short of expectations. Despite having made an advance booking, I was not provided with a room, and the staff claimed that the hostel was full. When I attempted to escalate the issue to customer care, the response was unhelpful and unsatisfactory.

Key Issues Unprofessional Staff Behavior: The staff's attitude and communication were rude and unresponsive. Advance Booking Issues: Despite having a confirmed booking, I was not provided with a room. Poor Customer Care: The customer care team's response was unhelpful and did not address my concerns.

Rating Based on my experience, I would rate the hotel 0/5. To improve, I suggest focusing on staff training, enhancing customer care, and ensuring that booking processes are reliable...

Beware of booking this hotel I booked through booking .com after reaching with family they refused to provide the room . Care taker told no online booking was allowed .we tried reach to customer care and contact number no response also .the care taker no interested to speak to customer care also was very bad experience and mid night with family and elder parents searched for other option be care full . The number is give for contact is oyo customer care and no response at all .please...

Coming to the rooms point of view it's good! But I hope owner should change staff i made bulk booking and person who is working here asked me to send some amount to some other person phone pe number they took 2500 rs extra from me ... As per communication per room is 1800 and if they put extra bed it's 2000 so only one extra bed was arranged and these fellows took 12500 for 5 rooms and now playing dramas when I asked for remaining amount and the receptionist name is...