I am writing the review to express my disappointment and frustration with my stay at your hotel on 17th March. Unfortunately, my experience was one of the worst I've had, and I would not recommend your hotel to anyone.
Here are the specific issues I faced:
When I requested an early check-in, I was told that a room was available, but I would be charged an extra âš400. Moreover, when I asked for a GST bill, it was denied.
The room allocated to me was extremely small, and the sink was inadequate.
To my horror, I found bed bugs in the room, specifically in 2-3 areas.
When I requested a water bottle, I was provided RO water in a used Bisleri bottle.
Although this hotel does not have a restaurant, still they denied me permission to order food from outside or through online platforms.
The food served by hotel was of extremely poor quality, which was expected given the lack of a proper restaurant.
Toiletries were not provided unless I specifically asked for them.
The behavior of your staff was horrible and unprofessional. For the Breakfast I had paid 200 additional and in breakfast they served only poha and bread.
Never ever stay such hotel never...
   Read moreIf youâve ever wondered what itâs like to pay for suffering, book this hotel and stay heređ Nd you enjoy discomfort and bad service, this is the place for you! Otherwise, youâd be better off sleeping anywhere elseâeven a park bench might be a better option. Definitely not recommended and they tried to charge me for things that were never mentioned in the booking. Poor customer service and a lack of transparency. I wouldnât recommend this place!" From the moment I arrived, they were dismissive and unhelpfuI would not recommend staying here!"Staying here was an absolute disappointment. and the service was unacceptable. Rather than staying in such a poorly managed hotel, I would suggest finding a better option. Avoid this place if you value good hospitality and professionalism." Honestly, youâd have a better nightâs sleep...
   Read moreTo be honest, I feel the owner has just wasted his/her money in building this hotel as for some unknown reasons he forgot to hire literate and trained staff at his hotel. They donât know how to talk to their customers and literally have no idea whatâs going on in the hotel or might be they donât care. The manager was openly using cuss words displaying his real class where he belongs. The washrooms were not cleaned and stinky, no towel present in the washroom, and the fun fact is this hotel doesnât even provide mineral water bottle after paying so much. The buffet is for name sake, theyâll provide you 4-5 items, all tasteless so that the consumption can be controlled. Iâve stayed across a lot of hotels but with this one I had the worst experience ever. I suggest whoever came across this review to stay away...
   Read more