Hotel SBS Grand — Hotel in East Zone

Disappointing Experience My recent stay at SBS Grand Hotel was a letdown. Several issues marred my experience, leaving me feeling frustrated and disappointed.

Overcooked Dosa: The breakfast dosa was severely overcooked and completely unappetizing. Given the importance of breakfast in setting a positive tone for the day, this was a significant disappointment. Unhygienic Beds: The beds were itchy and didn't appear clean, which was not only uncomfortable but also concerning from a hygiene standpoint. Cleanliness is a basic expectation in any hotel, and SBS Grand fell short. Restaurant Closure: The restaurant closed at 10 am, which seemed early for a hotel establishment. Despite requesting a complimentary breakfast, the staff couldn't accommodate my late wake-up time. This lack of flexibility was disappointing, especially considering the premium rates charged by the hotel. Unprofessional Check-in: During check-in, the security guard asked me to get my car washed. When I declined, they inquired about my guest and then proceeded to wash the car anyway. However, the car wash service was subpar, leaving streaks on the windshield that obstructed my view. This unnecessary and poorly executed service added to my growing list of grievances.

Given the high rates, I expected exceptional service, cleanliness, and professionalism. Unfortunately, SBS Grand Hotel failed to meet these basic expectations. The cumulative effect of these issues significantly impacted my overall experience, leaving me feeling dissatisfied and unlikely to return.

I would never recommend SBS Grand Hotel to anyone due to its subpar service, cleanliness issues, and unprofessional staff. Potential guests deserve better options that prioritize their comfort and...

We stayed at this hotel for one night after arriving in Coimbatore for the Maha Shivratri festival at Isha Yoga Centre. The reception staff were extremely helpful, especially when we needed to extend our stay for another night, which we hadn’t initially booked. Their efficiency and hospitality made our check-in process smooth and stress-free.

One of the highlights of our stay was the service – there was a very young waiter who greeted us with a big smile and made us feel instantly welcome. His enthusiasm and warmth added a lovely touch to our experience.

The rooftop bar was another pleasant surprise. The manager ensured we were comfortable, and the atmosphere was relaxed and inviting. The live dosa station was a fantastic addition, and we ended up ordering our food from the ground-floor restaurant to be served at the rooftop, which was a great convenience.

Overall, our stay was short but memorable, thanks to the excellent service, welcoming staff, and the enjoyable rooftop dining experience. We would definitely consider staying here again when...

ROOFTOP BAR REVIEW:

Positives: I would have loved to find this bar while in college. It's cheap, the free snacks are so good you don't have to order anything separately (watermelon, chicken fry, boiled egg, sundal, AND Biryani rice all free) and there is so much breeze and a nice view of landing planes on this rooftop. Even the menu food items are mostly around 200. If you are with friends you will keep talking and getting drunk past hostel curfew time, until they kick you out.

Negatives: Unfortunately I am 15 years out of college and I look for (and willing to pay for) slightly better cleanliness and standards. Tables, lift, loo, etc etc. Beer wasn't too cold.

Lady-Friendliness (I always post about this in bar reviews) : NO. Unless you are in a big group and don't mind a few stares from the waiters. Among non luxury bars, the rooftop bar at Rathna Residency behind main railway station may suit women drinkers better.

But if you don't mind the above, this Singanallur rooftop bar is...