I recently stayed at the Mayflower Beach Resort in Baga, Goa, and while the close proximity to the Baga beach, decently spacious rooms and pool were the positives, the overall experience was overshadowed by multiple issues that shouldn't be overlooked by potential guests:||Payment Practices: I was taken aback when the resort showed an almost obstinate reluctance to accept digital payments. After much ado, they allowed UPI for the first day but insisted on cash the next. In a time where digital transactions are the norm, this was unsettling and raised concerns of possible black money operations.||Pre-Check-in Payment: The resort demanded the complete payment before I could even finalise my check-in. This was not only unconventional but also seemed like an unnecessary hassle for guests.||Front Desk Attitude: Hospitality was notably absent from the demeanour of the front desk staff. Their sarcasm and apparent arrogance were out of place in a service industry setting.||"House Rules" Posters: These were a peculiar blend of inappropriate and audacious. They led to my child asking questions I'd never imagined having to answer on a vacation.||Parking Issues: The resort promises parking availability, but I had to park my car outside. To make things worse, upon checking out, I found all four of my car tires deflated. Another guest shared a similar grievance. Such negligence and lack of security are alarming.||Check-in Protocols: The demand for even my 9-year-old to sign the check-in register was puzzling at best.||Makeshift Entrance: The temporary structures serving as a bridge from the entrance to the rooms not only seemed like a half-hearted effort but also raised questions about the resort's past challenges.||Cost: Charging over 5k per room night without matching the price with the quality or experience is unjustifiable. Especially when there are more affordable and better-equipped alternatives nearby.||All in all, my stay at Mayflower Beach Resort was marred by these issues. I hope others will weigh these points when considering...
Read moreI recently had the pleasure of staying at the Mayflower Beach Resort in Goa, and I can't wait to share my amazing experience with you all!
Location:
The resort's location is truly prime. Situated in Baga, it offers the perfect blend of tranquility and proximity to the action. While the resort itself is a peaceful haven, Tito's Lane with its vibrant nightlife and endless shopping options is just a stone's throw away. The beach, though not directly on the doorstep, is a quick and enjoyable walk (or rickshaw ride) away.
Accommodation:
My room was a haven of comfort and style. It was spacious, clean, and decorated with a touch of Goan flair. The balcony offered a delightful view of the lush greenery and the pool, and the bed was the definition of plush. The housekeeping staff did a fantastic job of keeping everything spotless, ensuring a truly relaxing stay.
Amenities:
The Mayflower offers a plethora of amenities to keep you entertained. The pool was a highlight, especially during the Goan heat. I enjoyed some refreshing dips and soaking up the sun by the poolside. The restaurant served delicious Goan and international cuisine, and the staff was always happy to cater to any dietary requests. For those seeking a bit of pampering, the spa offered a variety of treatments that left me feeling rejuvenated.
Staff:
The staff at the Mayflower truly made the experience exceptional. They were friendly, helpful, and always went the extra mile to ensure my stay was perfect. From the reception team who greeted me warmly to the attentive restaurant staff and the housekeeping crew, everyone contributed to the warm and welcoming atmosphere.
Overall:
My stay at the Mayflower Beach Resort was truly unforgettable. It offered the perfect balance of relaxation, adventure, and Goan charm. Whether you're seeking a romantic getaway, a family vacation, or a trip with friends, this resort has something for everyone. I highly recommend the Mayflower to anyone looking for an amazing...
Read moreDear Hotel Management,
I am writing to express my disappointment regarding my recent stay at your hotel. Unfortunately, my experience fell far short of expectations in several key areas.
Firstly, the lack of functioning Wi-Fi was a significant inconvenience during my stay. In today's interconnected world, reliable internet access is essential for both business and leisure travelers.
Furthermore, the presence of mosquitoes in the rooms detracted from the comfort and enjoyment of my stay. I understand that controlling pests can be challenging, but it is essential for maintaining a pleasant environment for guests.
Additionally, the restricted access to the swimming pool after 7pm was unexpected and disappointing. I enjoy unwinding with a swim in the evening, and this limitation was a significant inconvenience.
The absence of room service, even for basic amenities such as drinking water, was also unexpected and inconvenient. Having to refill water bottles myself detracted from the overall experience and added unnecessary hassle.
Lastly, I was disappointed to be blamed for burning cattle, despite not having used the facility. Such accusations are unfounded and reflect poorly on the professionalism of the hotel staff.
Overall, my experience at your hotel fell well below expectations, and I hope that you will take these concerns seriously to improve the quality of service for...
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