Super Townhouse Akota Vadodara — Hotel in Gujarat

I have booked the room by oyo app and paid Rs.747/- on next day i have reached to hotel for check in but hotel staff was denied for check in by saying that we will not allot any room to low budget amount and reception staff told me that if you will pay Rs.1500/- then we will give you a room. I have suggested that if you have any issue then please take diffrence amount but he said we are not accepting money paid on Oyo App and i have paid Rs.1500/- then he alloted a room to me. It is completely malpractice by oyo and its properties for harrasment to tourist. Further OYO Customer care services is also wrost no one is giving reply and attending any call. If your property is not accepting booking through your OYO app then why you have listed your property on the same. And if you want to charge extra amount which is more than amount showing in app while booking then you have to show in you app customer will decide whether room is to be booked or not.

Wrost Experience i will suggest please not book through OYO app and go to...

WORST EXPERIENCE...Avoid booking in this hotel, they will ask you for extra money for check-in.

Oyo rooms booking Booking id: NUDK8193 Booking amount: 903 rupees Hotel name: Oyo Townhouse 401 royal comfort vadodara

Booking was done through the application of Oyo rooms, while booking online the amount was 903 rupees however while we tried to check in,the receptionist very rudely denied us to check in with promised amount of 903 rupees and asked us to pay 1500 extra for the new booking. It is unfair for people travelling from another state and getting to face this rude behaviour by a random receptionist (male). We pay for a comfortable stay after a long journey and not to accept this rudeness. this thing is happening with many people in the same hotel.they always ask people as extra amount. If they are not able to provide the rooms in promised booking price its complete a fraud...

I Had Booked 2 rooms For My Leisure, And i Had Too Worst Experience Here. At the Time Of C-in They Said We don't Allow Id's In Soft Copy As Well As In Digilocker Also . As Far As My Knowledge Digilocker Is government And Safe Portal To view some ones documents for Kyc.

Room Was Not Cleaned, Bad Odour Was Coming From Washroom And Also From room .

●Door Was Damaged, ● IF you leave room , Door Will open Automatically (Nit Secured) ● Bad Odour Coming from In whole Room & Bathroom Also. ● Pathetic Service, Very Worst Service , ● NO Towels, no Dental Kit , NO Room Freashner .

■ Lenen Was Damaged. ■ Staff Was Very Rude .

There was 3 boys are...