Our recent experience at Ekana Hotel for a birthday celebration with 18 guests was deeply disappointing. The food provided was of very poor quality; a tasteless paneer dish with only seven pieces, cold, half-cooked rotis, and an overall lack of flavor and worst over dining experience. Despite assurances, the room cleanliness was below acceptable standards, with dirty bathrooms and bedsheets. Requests for pool cleaning and extended access were ignored, showcasing a disregard for guest satisfaction. Furthermore, the management's response to our team was dismissive and rude behaviour, exacerbating our frustration. For the price of 16,000, the value was severely lacking, evidenced by inadequate food, poor hygiene, and unsatisfactory service. This experience at Ekana Hotel, marked by unmet promises and poor management, significantly they made this occasion as worst as we have ever faced at any place we booked this place to have a great management but they didn't manage they just act as we are came here for free....I recommend to not visit this place you are just going to face disappoment and going to waste your Money on this kind of service and rooms whatever is shown in pic is just for attraction of the visitors....hope this review help many people who are thinking...
Read moreWorst stay ever. Booked for 3 , but manager was denying even after Oyo booking showed. We told him about extra mattress message was there - so then he started asking for the message screenshot. Who does this, when booking is for 3 guests .!!! He made to wait for 30mins at midnight.
Then room was given with no towels, no toilet kit, no napkins etc. No TV, Latch wasn't working and room was smelling of paint.
Again at checkout, he started asking for screenshot. Who does this while being wrong at his end... Sick people.
Rather than apologizing for his act, he was getting rowdy and asking for extra payment.
His rowdiness could be tackled well, if exam wasn't there.
And 1000s of small stays are there , we will not choose and suggest this...
Read morePls don't book this hotel with breakfast, normally breakfast is ready by 7.30 am in other hotels but here they say 7.30 and till 9 am it's not ready full breakfast and we stayed there for 5 nights everyday same breakfast menu poha Puri sabzi and bread and they don't give amul butter it's local unpacked butter and after 2 days we didn't say them anything about breakfast we had to do outside breakfast boz I said we will give review but reception staff and other didn't panic at all I think they didn't a negative review is not good for property but I think the owner should look out at the end he will suffer to due negative review for property..so...
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