Hotel Om Karan Katra — Hotel in Jammu and Kashmir

This hotel was just a showpiece. My experience was totally disappointed in this hotel, staff behaviour is very bad also manager behaviour is also very bad , I came on katra railway station then this hotel agent was trying to fraud us , because he was telling, you can live in hotel for just 1000 rupees, I said ok then this hotel car come and I go to this hotel, I stay only 4 hours, They charge room price is 2000 rupees, first fraud, then I will go to Mata Vaishno Devi temple And when I am returning I call this hotel car for being back to this hotel , then car is coming but they didn't receive me he received normal passenger and they charged him I am waiting for car almost 1 hour , but car didn't come , when I go to hotel by auto , and complaining about the driver of car , the manager they make fun of us , the driver and manager will totally proving me wrong. At the end my experience of this hotel is totally disappointed, In the side of the hotel there is another hotel called hotel chintpurni international Then I go to this hotel and this was amazing, please don't go to hotel on karan residency, you go on hotel chintpurni...

Prices are overrated. There is no difference between their driver (don't know the exact name but one arrogant one is there, anyone can judge him with voice and face)and manager. The rest of the staff was good. Restaurant food quality is good. Pick and drop service is there. I was there with my wife, I needed room for 1 hour to get fresh and take a bath and told them while returning from bhawan I would book the room. These idiots were charging 1200 only for using their room for one hour. As I was getting late I got the price fixed for 2100/- for one hour and the next night stayed till day after tomorrow till 12 noon where I returned from bhawan 3 in the afternoon. While checking out I need to go to the market and ask their so called manager can I put luggage in the room for 45 minutes as I need to go to the market. He told me it will be chargeable for the whole day. Got in a fight with him and his driver. Bloody people with any...

I wanted to take a moment to express my heartfelt appreciation for the exceptional experience I had during my recent stay at your hotel. First and foremost, the accommodations were nothing short of fantastic. My room was impeccably clean, elegantly decorated. The attention to detail and d thoughtfulness put into every aspect of the room truly made me feel like a valued guest. your staff, without a doubt, played a significant role in making my stay truly memorable. Every member of your team, from the front desk to housekeeping, demonstrated the utmost professionalism. Plz extend my gratitude and compliments to the entire team for their outstanding efforts specially the manager Mr. Griesh g such...