Hotel Raghunath Jammu — Hotel in Jammu and Kashmir

Okay rooms. One can't complain as one expect the basics. It's very within the heart of the market, hence it's easy to hop in and hop off to market at will. One doesn't have the basic freedom to do bathe as per their convenience in this hotel and one is forced to fight and argue for these basic amenities like hot water. They want to decide when one should bathe, don't help & leave you at the mercy of the cold water. See description below The hotel staff lies repeatedly. There's no network in the rooms. I use Airtel. There's no writing or working desk or table here. Difficult to locate the hotel. The description on GoIbibo that it's opposite Raghunath Temple is misleading. As per the hotel staff, the Wifi provided is Open WiFi, hence everyone can connect to it. The speed can be poor. Fortunately, I didn't have to work as my office calls got cancelled. Due to #4, #5 and #7 one can't consider it for Business travel, wrong projection by GoIbibo.

Issue 1: No Hot Water and Staff That Lies. Hot water facility at hotel not provided as the mains for geysers were kept switched off by the hotel staff from outside. They lied that they had switched it ON, but had actually not. They lied that although geyser LED didn't glow red, the geyser will provide hot water. Hot water never came for next 30 minutes as promised and I was asked to wait... No hot water still... Due to this, hot water remained unavailable. Hence, I had to sleep without getting freshened up although I was tired & exhausted from a difficult travel day. Only in the morning when I went to check the MCB located outside the room in the lobby, I realised that they lied that geyser was turned ON. It actually wasn't. Last evening, the geyser line was not actually turned ON by the hotel staff and I was confidently lied! When I turned on the geyser main line, this time the red LED was ON, confirming their lie... However, even after waiting for further 30 minutes, there was still no hot water. I had to call the reception for this. I was initially told kitchen will open at 8 am, they cannot provide hot water and I should wait for another hour! Only when I persisted, argued and pursuaded, hot water was provided in a bucket. If the kitchen was off, hot did they manage this in 2 minutes? Why was this not offered to me immediately when I requested? This proves the unhelpful nature of the staff here and the worst example of customer service. Also a mean mentality of perhaps saving electricity by pushing customers to use cold water.

Issue 2: No Network There's no network in the rooms. I used Airtel. One has to walk outside from the lobby to the exterior lobby window where one gets 1 or 2 bars of network to talk. My co-ordination with the driver was impacted and went in disarray due to this. Very poor experience. One can surely not make it recieve important phone calls from here.

Poor experience of...

Worst hotel I have stayed so far. Don't be fooled by the upgraded reception area. That's the only nice part of the hotel. The room is smelly, the sheets have stains, the cupboard have mold, the curtains are so old and smelly, the a/c is not properly functional and makes weird loud noises.

But the main problem is, noise. I have dailed the receptionist with noise problem couple of times, but there is no difference, so I gave up on that. I couldn't sleep at all because there is constant banging of doors through out the night. People are very loud here even at 1 AM /2 AM. I stayed in 3 floor, but can crystal clearly hear the conversations of an Uncle talking loudly in his phone at around almost 2 AM from 2nd floor. I tried to increase my fan speed, which generally helps to cancel noise if the rooms are atleast a bit sound proof. But looks like these rooms don't do the least job to filter sound. My neighbour's are very loud too. Through out the late night they felt ok, to shout loudly near my door, or leave their door open while talking among themshelves at mid night and early morning . Not sure if this is Jammu thing, because I believe all the people who rented are tourists from other parts of India. Constantly was waken up by noises from others through out the late night. Early mornings are not even better, same story again. Worst hotel that calls it self a 2 star hotel.

I almost paid 1.9k , even though online price shows 1.3k with taxes. They will make booking available online even when they dont have vacancy (called them on phone and they confirmed they have booking available) to lure customers but when you are at the hotel they will charge you more saying they are totally booked and giving you a better room. Totally not worth the hassle. I checked-in around 9- 9:30 PM, unlike what owner mentioned below. Looks like it's his constant response to say people checked in after 11 PM.

If you are paying like me around 2k per night, try lemon tree (same price range) or other real 2-3 star hotels, that have all the amenities of professional hotels for the price you are paying, (Lemon tree is very near to railway station too). If travelling on budget, try a lodge instead, as they atleast have strict rules after 11 PM to not disturb other customers. But this hotel for that price bracket is the worst one I have been to at all. The noise ranges are so loud, it feels like you are hiding in some ones house and listening to all the people's conversations through out night, instead of sleeping in your own ...

Recently i visited jammu. Me and my freinds booked family room in this hotel raghunath. I could not even say this was the worst hotel i stayed in my life. When we went there atleast towels,paste, water bottles this basic things were not there. When we went for lunch they presented us on tea table that to on the floor.There is no proper service available in this hotel . Please dont book this hotel and i request the hotel staff to change the bedsheets and Please provide atleast basic things in the hotel. I am really disappointed a lot . I just stayed in this hotel please it's my sincere request dont book this hotel and dont plan to go with your family to this hotel i cant even imagine that i had stayed in such a worst place. I just wasted my money by booking this hotel as a stranger i went there on my trip but i had terrible experience there please its my sincere request to the hotel dont cheat people , they had given us oyo bedsheets which was torn atleast can'tyou change them, cant you check how the room condition is. Im requesting you please provide good service.In my life i will never ever book this hotel.successfully u just made me realized what a worst hotel can be.

Reply

Dear hotel raghunath owner and staff,my checking date was 19/09/2025 it was friday and booking was done by global tours and travels on the name of arfa garmnents ,it was my first trip to jammu and i had stayed in your hotel i can share my videos and photos as well without asking my details after reading this review your just covering it in the name of fake review,how can you do this sir please check your cctv camera in the name of buffet u just given us parathas and sandwich ,please dont serve tea in your hotel its just a cup of warm water in the name of chai , really i had taken the pics of bedsheets to room how can you say its fake review .first sir please go and check the condition of rooms whether essential things also there or not i never imagined you will treat the guests in such a way being from hotel managment industry i know how we maintain hotels and how we will provide service so please dont cover this issue if u say i will share the pics and...