CAPITOL RESIDENCY — Hotel in Jharkhand

I have been visiting Ranchi for Business trips, since long and the place of stay is one and only one i.e Capitol Residency.. ||This time I went with my family and my family also realised that this is not a mere hotel but It's a Home away from Home ..Absolutely Amazing experience.. People are so warm and affectionate, that can't be described into words.. ||Right from Reception to Front office, House keeping to Room Service ..The Quality of food.. Absolutely amazing.. ||||My Special thanks to Mr.Dushmanta.for his arrangements and Very Special thanks to Mr.Asit Kundu who ensured that my special guests are served mouth watering Dishes.. His Every Preparation speaks about his excellence and perfection in his own area of Specialization.. Thank you Mr.Kundu..||My Thanks to Ms.Fauzia..who is back home in different role.. She is a wonderful soul.. ||||Hotel Capital Residency has perfect balance of professional and personal touch with the customers.. ||||Thank you for Everything.. ||All the best to Capital Residency...

Claims to be 3 star. Service is zero star. Wifi was down most of the time. Staff is rude and insensitive. There was a major fight of staff and guests when I arrived. The staff was shouting at the customer saying that you should not raise your voice. They delayed my checkin for half an hour due to this. Their bell boy took my luggage upto the lift and asked sheepishly "yahan se aap le jao". I was woken up in the middle of a sleep by some staff by pressing the bell ten times and then knocking loudly and tinkering with my locks. Harrowing experience. Rather go for a mediocre Hotel which is cheaper at least.

This one star is as much for Ranchi too. I have travelled across the country for business and leisure. But I haven't seen hotels with such pathetic standards like in Ranchi. In the same cost, Chandigarh, Delhi, Bangalore, Lucknow, Varanasi, Bikaner, jaisalmer, etc. can get you far better rooms...

This review isn't about my stay, but for the warm hospitality and great support extended by the hotel and it's staff. My nephew was getting engaged at Capitol Residency, Ranchi, and we being away down in South India, were unable to make it to the event due to restrictions. I spoke to the banquet manager Mr. Jitendra and Mr Amar, with a request to make a small surprise arrangement of a cake for the couple to be. They were very receptive and warm to the idea and helped me all through without having to worry about any details. I had arranged flowers by myself through another service provider and Mr. Jitendra was kind enough in allowing me to share his contact and number for the delivery. With his regular updates, he made sure i was aware of the progress periodically, which is something I appreciate a lot. My next visit to Ranchi will definitely have me visiting Capitol Residency and meet the...