Me and my wife stayed at the property for a night. Check in was on 18th Feb'22. We selected the property as the hotel location was very good. The property is situated on a cliff on the baby beach with very good view of the ocean. There is no direct access to the ocean from the property (We were knowing this beforehand).||We arrived earlier than the check in time. As the room was not ready, we had lunch at the hotel's restaurant (They said they shall clean the room by then). The food was found to be decent. ||After lunch, when we proceeded to the room on 2nd floor (top floor), we got the first inkling of the age of the property. The lift was the smallest I have seen in my 39 years of living. Barely 3 normal people could fit in (Might have been the best when the hotel was constructed).||After arriving in the room, we found the curtains, ceiling fan, table etc to be very dusty. When we switched on the AC (not a centralized unit), we felt dust in the air. The AC vents were also very dirty.||We complaint about this to the reception. They asked whether I wanted to switch to another room. From the state of affairs and the conversation I had, I came to the conclusion that the cleanliness would be similar in almost all the rooms. So we declined the offer and instructed them to clean our room properly. ||A cleaning staff came to check this. We showed her the state of affairs. From the conversation, I found that my assumption was correct regarding the general cleanliness of the property. Anyways, we informed that we shall be going out for a meeting and instructed her to clean the room before we return.||After giving the specific instructions and showing her the dust hanging on the fan, curtains etc we were expecting the hotel to do a thorough cleaning before we returned. When we reached back, the receptionist confirmed that the room has been cleaned.||But to our horror, when we entered the room it was seen that they did a shabby job of cleaning the room. Maybe they they felt they had done an excellent job as per their standards. Anyways, we could see that the curtains were all dusty and so were the fan leaves. The AC vents and table were clean. I have attached a pic of the curtains after the cleaning was done (They could have at least changed the curtains with a fresh one. That's what we had instructed. Maybe they dont have any fresh ones).||We again complained to the reception and they sent another cleaning staff (He explained he is from the night shift and the earlier cleaning was by day shift people). He offered to again clean it. But we declined, as the dust would be flying around the room if they did it then. Anyways, we decided to grin and bear it as we would be spending only minimal time in the room.||We wouldn't recommend anyone to take this property if you are particular about having a clean room. If that is not a bother, then enjoy and...
Read moreI recently had the pleasure of staying at the Mascot Hotel in Kannur, and I must say it was an extraordinary experience. Nestled along the breathtaking cliffs of the Arabian Sea, this hotel offers a location that is nothing short of stunning.
The first thing that struck me was the beautiful surroundings. The Mascot Hotel enjoys a prime spot perched on the cliffs, allowing guests to enjoy mesmerizing views of the Arabian Sea right from their balcony. Waking up to the sight of the vast ocean and feeling the gentle sea breeze was absolutely magical.
The hotel boasts both indoor and outdoor restaurants, providing guests with the opportunity to savor their meals while immersing themselves in the captivating view of the sea. Whether you choose to dine indoors or alfresco, the ambiance is delightful, making each meal a truly memorable experience.
For those seeking a refreshing dip, the Mascot Hotel offers a well-maintained swimming pool. Whether you want to take a leisurely swim or simply relax by the poolside, this amenity provides the perfect escape from the heat while still allowing you to enjoy the scenic surroundings.
Parking space is readily available at the hotel, which is a great convenience for guests with their own vehicles. The hassle-free parking arrangement ensures that you can explore the surrounding areas or embark on local sightseeing without any worries.
Mascot Hotel is an absolute dream come true for sea lovers. The picturesque location combined with the comfortable accommodations and excellent amenities make it an ideal choice for those looking to immerse themselves in the beauty of the Arabian Sea. The staff is warm, welcoming, and always ready to assist, adding to the overall delightful experience.
If you're planning a visit to Kannur and want to make the most of its coastal charm, I highly recommend staying at the Mascot Hotel. It promises a memorable stay, offering a perfect blend of natural beauty, comfort, and excellent...
Read moreIs this beach resorts? I will never agree, there are some points given below to refer. • The person sitting at the reception doesn't know how to respect customer, he didn't answer sensible • While asking for manager, the response,his on leave and not available • On entering to our floor stinking with ceigirate smell • Lift is out of order. Not working, as a guest we have to walk with our luggage to second floor • Beach resorts they restricted to use drink, do not smoke • Ordered food was salty and asked chappathi they served pulka and said its the one u ordered Too much of issues and there is no right person to approach.. we have selected this hotel from chennai to stay peacefully. I felt very bad for choosing such a worst accommodation. The hotel never say anything to YES. They keep repeating NO to everything
• At morning 6am we suppose to catch the flight thus we paid our full payment in advance. While reaching billing desk No one is there i have literally search room by room. Finally found the person sleeping happily in one of the room • He couldn't generate the bill for almost 15 min. He was just watching system by saying it got hanged. • After received my bill I checked and said the GSTIN number is wrong. He didn't accept and he said it was provided from your company by email.. he checked twice and confirmed. While reaching the airport he called me and said mistakenly made wrong GSTIN id. I have gave my email id to re send it. Something really wrong everywhere. I think management to take some serious action otherwise like me there are lots of angry and unhappy faces will keep continue and we will never come back to this hotel.. still I cannot call it this as beach resort.. its a normal...
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