Blueway Residency Downtown Hotel — Hotel in Kerala

Comfortable and Good Value, But Service Could Be Improved

I recently stayed at this hotel in Kumarapuram and found it to be a good budget-friendly option. The room was neat, clean, and well-maintained, which was the highlight of my stay. The room service was also satisfactory and timely whenever we requested it.

Considering the quality of the room and the cleanliness, I found the room charges to be fair and reasonable for the value provided.

However, there were some noticeable shortcomings. The reception service was minimal at check-in and check-out, lacking the warmth and engagement you would typically expect. This seemed to be part of a broader issue, as there was a clear shortage of staff throughout the hotel. While the existing employees were trying their best, the lack of personnel was evident and likely impacted the overall service experience.

In summary, this is a good hotel for a clean and affordable stay, but could greatly improve with more attentive front-desk service and...

I recently had the pleasure of staying at Blueway Residency, and it was truly a wonderful experience from start to finish. The property itself is well-maintained, offering a perfect blend of comfort and elegance, making it an ideal getaway for anyone seeking relaxation. However, what truly made my stay exceptional was the impeccable service, particularly from Abin. His warm demeanor and genuine kindness set the tone for a memorable visit. Abin went above and beyond to ensure every aspect of our stay was seamless, always greeting us with a smile and ready to assist with any request. His attention to detail and thoughtful gestures made us feel incredibly welcome and valued as guests. Blueway Residency, with its serene ambiance and top-notch service, is a place I would highly recommend, and a special mention to Abin for making it unforgettable. I will certainly...

I recently stayed at Blueway residency downtown hotel in Trivandrum and overall, it was a pleasant experience. The check-in process was quick and efficient, with the staff being very friendly and helpful. My room was clean and well-maintained, offering all the necessary amenities for a comfortable stay. The bed was particularly cozy, making it easy to rest after a long day. While the hotel didn't offer food services during my stay, there were plenty of dining options nearby, making it easy to find meals. The service throughout my stay was excellent, with staff always ready to assist with any questions or requests. I would definitely recommend this hotel to others visiting Trivandrum, and I would consider staying here again in the future.

Thank...