Dfort Hotel Kollam — Hotel in Kerala

We booked ourselves a place in the hotel for 2 nights, while on our transit from Alleppey to Trivandrum. Hotel is in a brilliant location, just 300mtrs from Kollam Lighthouse. Google location is absolutely correct and leads you through the right route. Hotel has ample parking space in case you're coming via taxi/self-drive car. At the entrance we were greeted with watermelon juice, nice respite in hot weather. We came during onam time, so the entire hotel was being decorated festivities. Entrance itself had massive 'rangoli'. Although there was a minor hiccup during check-in, Mr Shiju - from hotel guest relationships desk chipped in and resolved it immediately. Since we were traveling with a 2 yr old he gave that little extra attention just to make sure things are in right place. Special mention to him for giving a hotel round, guidance for local sightseeing, booking onwards cab to Trivandrum (at competitive rates although being a festival time). We had booked ourselves on half board, which was totally a worthwhile decision. Hotel offers a nice spread for the dinner from salad to dessert, menu of which can be customized as per your requirements. Mr Midhun and his manager Mr Prasanth from F&B made sure service is up and running with a broad smile. Being there in Kollam on Onam time, it helped us partake Sadhya (traditional Kairali food) during lunch hours - a first one for my wife. It was beautifully prepared and extremely well served. Totally made our day. As token of goodwill, Prasanth also offered us a small portion of payasam for our room to try as we were full by the last course of the lunch. Very genuine thought, as it was one of the best we ever had. Yes, Sadhya is very very filling. Special note here on F&B team's perseverance, Midhun from F&B was there till late night serving guests (our family had late dinner) and could see him greeting everyone again during breakfast. There were about 3 families with babies or toddlers and as always they tend to be a bit finicky about food stuff. Midhun ensured all the 'custom' requirements are met appropriately.

Just a pointer about the breakfast that the spread could be enlarged. It was predominantly South Indian cuisine with no sweet dish. Basic breakfast additions like baked beans, boiled veggies, Croissants, noodles may help in catering a larger customer base. Hotel is primarily titled Ayurvedic resort and accordingly has multiple treatments for various needs. It also has a elaborate pharmacy where one can buy Ayurvedic medicines/oils/herbs at reasonable price. We didn't use the treatment/massage, so no comments there.

Rooms are quite big, larger than usual hotels. Being a new property has every thing spic and span. Although rooms face sea side, but due to thick foliage on campus, view from the room is essentially the trees around. Hotel has an indoor badminton court - rarity these days in resorts. Hotel also offers a covered swimming pool, ensuring you can swim during rains too. Although the pool was occupied, we didn't use it as there were mosquitoes on the pathway leading to pool. Maybe reasons were incessant rains. However, some fumigation can definitely help that area. Hotel Rooftop has a nice deck which gives brilliant sunset views. All in all it's a good value-for-money, premium property in a good location with...

I faced the following issues at the hotel which I have conveyed to the customer care person in MMT.

I faced a lot of problems at the hotel. The issues are listed below- The room was so odd shaped and beams crossing through the middle of the room. The architecture is so faulty. This is something that cant be changed. We tried to change rooms, but all were booked. The lock on the door didn't work. The repair guy came and kept beating the lock with a chisel and hammer for half an hour to fix it. So it took us so much time of waiting to settle down into our room. The air conditioning in our bedroom was too slow to cool the room. Blackouts- power kept going off and on. We tried to watch a movie, but when we were 5 mins into the story, the power goes off. This happened a dozen times in the first 2 hours of our stay. It happened a few times in the evening too. The TV takes a few minutes to start up. So every time the power went out and came back, we had to wait for 5 mins to watch the TV again. Since my wife n I couldn't watch a movie properly, we went upstairs to play badminton. The hall had AC ducting. I asked the management to switch it on. I waited for half an hour and then got the reply that they switch it on only for functions. All the badminton rackets were either fully or partially broken. The birdies were tattered. So we couldn't play properly at all. We asked for cycling, but the cycles were taken out by someone. I asked today morning and they said it is still under maintenance. So the cycles need maintenance for more than 24hrs? I went to the Pool and saw nobody there. I phoned the reception and asked for a towel. Then I waiting for 15 mins for someone to bring me a towel. The pool had an 8ft deep end and there is no expert to monitor the pool area. This is utter negligence on the side of the management. The pool wasn't clean either. It had leaves, dust, dirt,etc, all floating on the surface.

There is a general lack of monitoring and improvement at the hotel. Initially, when I entered the hotel, there was nobody at the gates or doors to help us with the bags. These are common courtesies at hotels which I have experience at. Most of my problems weren't resolved even after complaining. I made a complaint to MMT, but they would't reimburse my money because I already checked out. I hope you see the errors in your operation and do a better management...

⭐️⭐️⭐️⭐️⭐️

I recently had the most incredible experience at All Seasons DFort Ayurveda Resort in Thangassery, Kollam. From the moment I arrived, I was blown away by the exceptional hospitality, world-class Ayurveda treatment facilities, and the warm-hearted nature of the doctors, Ayurveda staff, and all other team members.

The Ayurveda treatments offered at this resort are truly unparalleled. The expertise and knowledge of the doctors are commendable, as they tailored a personalized treatment plan to address my specific ailments and concerns. Their dedication and commitment to my well-being were evident throughout my entire stay.

The Ayurveda staff were highly skilled professionals who took great care of me during each treatment session. They were attentive, ensuring that every aspect of the treatments was performed with precision and care. I felt a deep sense of relaxation and rejuvenation after each session, which exceeded my expectations.

In addition to the excellent Ayurveda facilities, this resort boasts the best-in-town amenities and services. The rooms are luxurious, providing the ultimate comfort and a serene ambiance that contributed to my overall well-being. The attention to detail in every aspect, from the decor to the amenities, reflects the resort's commitment to providing a premium experience for its guests.

Moreover, I was impressed by the warm and friendly nature of all the staff members at All Seasons DFort Ayurveda Resort. They went above and beyond to ensure that my stay was memorable and that I felt cared for throughout my visit. Their attentive and personalized service truly made me feel like a valued guest.

If you're seeking an unforgettable Ayurveda experience, I highly recommend visiting All Seasons DFort Ayurveda Resort in Thangassery, Kollam. This resort offers the perfect combination of top-notch Ayurveda treatments, premium facilities, and exceptional hospitality. It is truly a gem in the region, and I guarantee you'll leave feeling rejuvenated, refreshed, and deeply satisfied.

Kudos to the team at All Seasons DFort Ayurveda Resort for creating a haven of tranquility and providing an experience that surpasses expectations. I can't wait to return and indulge in their remarkable...