EKO STAY - hill view विला — Hotel in Maharashtra

I feel compelled to leave a rather disappointing review for the villa I recently stayed at. Initially, I had intended to give it a mere one star, but I reluctantly added another star solely because of the commendable service provided by the caretaker, Azhar. His dedication and attentiveness were truly exceptional, earning him a well-deserved rating of 5 out of 5.

However, apart from Azhar's positive contribution, my experience at the villa was far from satisfactory. First and foremost, the rooms were poorly painted, giving them an unappealing and shabby appearance. Additionally, it was quite disheartening to discover that there was no air-conditioner in the living rooms. This made it rather uncomfortable to spend time there, especially during the hot summer days.

To make matters worse, the TV in the villa abruptly stopped working at 10:00 PM, leaving us without any form of entertainment. Even attempts to connect external devices through the HDMI inputs proved futile, as they simply did not work.

Although the bedrooms did have air-conditioners, they failed to function properly despite adjusting the temperature to a cool 18 degrees Celsius and selecting the appropriate mode. (They have installed the cheapest air conditioners available on amazon)

Moreover, I must highlight the blatant discrepancy between the villa's claim of providing basic kitchen equipment and the actual reality. To our dismay, the supposedly supplied utensils were grossly inadequate. Notably absent from the kitchen was a basic strainer ladle spoon, forcing us to resort to makeshift alternatives, such as regular spoons, in our culinary endeavors.

Adding to the litany of grievances, it is with great dismay that I must report a severe insect problem within the villa. This infestation included an alarming number of insects, lizards and what not, detracting significantly from any semblance of comfort or relaxation. It is incomprehensible to fathom how such a fundamental issue was overlooked, as it undoubtedly detracted from our ability to enjoy the space freely and comfortably.

All in all, my stay at this villa proved to be an exasperating and disheartening ordeal. Although Azhar's exceptional service provided a flicker of hope, it regrettably failed to compensate for the numerous shortcomings and grievances...

We went for an office outing to this place, we were new to lonavala. We were told that everything is great about the facilities provided but unfortunately to our surprise we found: The caretaker received our call when we reached lonavala Stn at 10am . He said that they already have guests and check-in time is 2.00pm and he hung up the call on us. we completely understood that and abide by the rules. We called him back later immediately as we were finding it difficult to find the location. He did not pick up the calls (10) and was completely ignored. Being the event organizer this was damn embarrassing for me to make other team members understand that it was difficult to find the location as we were new. Somehow we managed to reach the location around 12.30pm and decently waited on the road at a corner (outside the property campus completely) for an hour. There was no waiting area outside.

We checked in at 2.00pm. beautiful bungalow and beautiful location.

Geysers were not working AC remote cells were put later All the rooms latch were not -functional Blutooth Speaker battery was low after every 20 min. The charger was not available too. There was no ac in one of the underground rooms ( but we paid for all AC rooms). This room had a cooler. That too would work after half an hour of switching it on . There was No bucket, mug/ shower in that room.

The filter was not working for an hour of us in the pool,a lot of chlorine in the water. Lunch was served at 4.00pm with a lot of salt in the food. We gave the feedback to the cook and dinner was better. Again the breakfast had a lot of salt in egg bhurji. Overall a so so experience . Good thing is the bungalow location and scenic beauty. The manager was good and...

Our stay at EKOSTAY - CLIFFSIDE LONAVALA was not at all pleasant. V stayed there for 2 nights 26th july to 28th july if 1 knows its a rainy season 1 needs to keep the surroundings clean but starting from the entrance itself was so untidy n unclean. The rooms vr not at all clean with so mnay red ants on the floor since v had to share rooms n sleep on the floor it was difficult to do so had to keep an eye. The food for the 1st day was horrible had to waste so much even though v had pre booked the chef since nidhi pestered us to book b4 had as it was peak season n we widnt get a chef but the 1st day hi tea n dinner vr hopeless. The property is so unclean n untidy. Their kitchen next door is so so so dirty they themselves vr ashamed to open it as they knew if v opened the door fully they would be exposed. Heights of unhygienic environment. Avoid avoid avoid booking with this Nidhi n ekostay. Other day the so called chef was back from his own vacation n v got satisfactory food but i would say not of good quality. Ekostay charges like a bomb. V paid 50k for the bunglow but it was in a very bad state. Even the bedsheets had a foul smell which v had to use to cover us.very disappointed with the keepers n ekostay. Wouldnt ever recommend this...