Hotel Girnar — Hotel in Maharashtra

How to frustrate customer 101:

Staff of this hotel have done not just 101 but masters and PhD in this course.

I have booked 3 rooms. But plans got changed and there were extra guests. I informed in advance to hotel on the day of check in that we will be late to reach hotel around 11 in the night

They said they provide complimentary pick up from railway station. I replied we are group of 12 with old people and toddlers. I told them that I know I booked less rooms but we will adjust to which they didn't object in the call.

On reaching station, we were made to wait for 1 hr for pick up till 12:15 in the night.

Upon reaching hotel, we were denied rooms for extra people. They asked us to book extra rooms.

Not even showing consideration for elders and toddlers, even for courtesy they didn't ask us to occupy booked rooms first as it is late night

We requested that we will adjust but straight denial without even suggesting alternatives.

When requested for extra bed, we were denied the option. Upon requesting further they were ok to provide extra beds in 3 rooms and also asked us to book one more room to which we paid heftily (more than online prize). We had no other option late in that night and they took advantage of it

This happened for an hour, after checking into room got call from reception to come and meet for booking issue.

Again after 15 min, got another call saying there is billing issue. This was going on till 2 AM.

We planned early travel next day for sight seeing but all of us are half asleep

They literally gave us the horrible experience of our vacation.

Next day they again made us shift to another room without any reason to which no help was provided

One of our members got stuck in lift for 20 min, when called for help no one responded. He tried emergency button of the lift several times and the pathetic response from reception is that they thought it was false alarm.

What more should I say, never ever book this hotel if you want mental peace in...

Hotel Girnar Review

During my frequent trips to Aurangabad for work, finding a decent place to stay has always been a challenge. However, discovering Hotel Girnar has been a game-changer. Conveniently located near Baba Petrol Pump, this hotel offers exceptional value, especially for budget-conscious travelers.

One standout feature is its 24x7 hot water availability, a rarity in hotels under 2000 INR. The rooms are clean, spacious, and well-maintained, providing a comfortable environment after a long day at work. The reception and cleaning staff are incredibly supportive and attentive, ensuring a pleasant stay.

Additionally, the hotel's proximity to most government offices makes it an ideal choice for those on official trips. The rooftop restaurant is another highlight, offering good food at reasonable rates. Overall, Hotel Girnar has made my stays in Aurangabad much more comfortable...

Good hotel for solo traveller ..restaurant has limited only veg items..the food quality needs to be improved..convenient location...spacious rooms..Cooperative staff. stay was comfortable but more of renovation work on going.. corridors were not clean and as the works were going on it was very noisy. You have better options nearby, Avoid this. Lots of noise around and curtains are semi transparent, so there is never complete Darkness for good night sleep. The service is good and rooms are clean and furniture is executive. Food served is tasty and clean. Overall very fine stay at hotel Girnar, Adalat road, Aurangabad, Maharashtra On main road and center of city not far from airport. Rooms are clean and so is bathroom. Food is hygienic but taste may not be liked by all. Pure veg....