Choose this hotel and it will rank amongst the TOP 10 REGRETS in your life. We reached there at around 9:30 in the evening and even then we were made to wait for half an hour because the room was not ready. While walking up the stairs we could see cobwebs at a lot of places and even in the room, the wires hanged everywhere in the corridor. Even after cleaning, the room still looked unclean. If you walked in the corridor, you could hear noises from all the rooms and if were in your room, then you could hear noises from the neighboring rooms. Breakfast is like begging for food, you are offered only one plate of Poha and that is when we realized what they meant by Limited Breakfast. Next Day other family members reached the at 11 in the morning and since the rooms were unoccupied we requested the hotel staff to clean them early. However they flatly refused and made them wait till 12 noon. Good Customer Service is a far cry and the hotel staff has not even been introduced to the concept of customer service forget about it being good. Our Good experience in Malvan was made HORRIBLE by this hotel. Would suggest everybody to opt for other places if you do not want to spoil...
Read moreEven if there is 0 star I would like to give that...
Highly not recommended...
One of the hopeless Hotel I seen, as usual we booked online but when we reach there was no room available, due to pick session they give our 2 rooms in higher price, then we canceled from online and booked spot, he give us a Executive Room but after we come to know that it was Labour sleeping room....
No TV working, No A/C working Fans were very low condition Mosquitoes problem No...
Read moreWe did not stay here, but went for lunch. The service was slow although we were the only persons, nobody cared that we were waiting to get the menu card. The food we ordered was average and the chicken dish was under seasoned and without salt. For a hotel which boasts of luxurious accommodations such basic lapse in services are...
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