disappointment regarding our recent stay at Vasu Villa, Bungalow No. 16, Sunrise Society, Golden Valley, Lonavala, from May 9, 2025, to May 11, 2025, booked via InnOutHolidays. Unfortunately, the experience was far from what was advertised, and multiple issues severely impacted our stay, including misrepresentation, poor maintenance, safety hazards, and unacceptable behavior from the caretaker. The villa was advertised as a four-bedroom accommodation, yet:
One of the bedrooms included a pool table, making it inaccessible for general use.
Another bedroom lacked an attached washroom, which was not disclosed beforehand. Broken, loose, and misaligned tiles in the swimming pool resulted in a major injury, where a child suffered a deep cut on his toe, bleeding profusely within just hours of check-in.
Air conditioner remotes were non-functional, requiring manual switching, and one bedroom’s AC did not work at all due to this issue.
Water leakage was present in both a washroom and the kitchen pipeline.
Jacuzzi was only partially functional and had no provision for hot water, as confirmed by the caretaker.
One washroom had no geyser, and despite multiple requests, it was only installed at 11 PM, causing inconvenience late at night.
Only one bedroom had a wardrobe, forcing the rest of the guests to keep belongings scattered on the floor, making the stay highly disorganized.
No hangers were available in one of the washrooms to hang clothes or towels.
The caretaker was extremely rude and dismissive, adding immense frustration to an already disappointing stay.
Instead of addressing concerns, we were blamed for our approach and made to...
Read moreDesign and Comfort: The villa is beautifully designed with a perfect mix of modern and traditional elements. The spacious living areas, elegant decor, and high-end furnishings make it feel incredibly luxurious. The bedrooms are cozy and well-appointed, ensuring a restful night’s sleep.
Amenities: [Villa Name] is equipped with all the amenities one could wish for. We particularly enjoyed the [mention standout features, e.g., "private infinity pool," "outdoor dining area," "fully-equipped kitchen," etc.]. The [mention any additional amenities, such as "home theater," "game room," or "spa services"] added an extra touch of indulgence to our stay.
Service: The staff at [Villa Name] were exceptional. From the warm welcome upon arrival to the attentive service throughout our stay, they went above and beyond to ensure we had everything we needed. Their recommendations for local activities and dining were spot on and greatly enhanced our experience.
Cleanliness and Maintenance: The villa was impeccably clean and well-maintained. The housekeeping team did a fantastic job of keeping everything spotless and tidy, allowing us to relax and enjoy our holiday without any worries.
Overall, our experience at [Villa Name] was truly unforgettable. Whether you're looking for a romantic getaway, a family vacation, or a serene escape, this villa is the perfect choice. We can’t wait to return and create more wonderful memories. Highly recommended!
Feel free to adjust the details to better match your experience and the specific features of the villa...
Read moreWe had an amazing time at Vedaksh Villa From the moment we arrived, the staff made us feel welcome with their warm hospitality and professionalism. The room was spotless, spacious, and offered breathtaking views.
The facilities were top-notch – the pool area was relaxing, and the dining options exceeded our expectations with delicious and diverse cuisine.
We especially appreciated the attention to detail and the resort’s commitment to providing a truly luxurious and relaxing experience. Everything was well-maintained, and there were plenty of activities to keep us entertained.
Thank you to the entire team for making our stay so memorable. We will definitely be coming back and recommending Vedaksh Villa to our...
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