Le Méridien Nagpur — Hotel in Maharashtra

I recently had the pleasure of staying at Le Méridien Nagpur during a business trip, and I must say that my experience was nothing short of exceptional. From the moment I arrived at the hotel to the moment I departed, I was treated to an unparalleled level of service, comfort, and luxury.

Upon entering the hotel, I was greeted by a warm and friendly staff that made me feel instantly welcomed. The check-in process was swift and efficient, and I was escorted to my room by a courteous staff member who ensured that all my needs were met. The room itself was a haven of comfort and elegance, with modern furnishings, plush bedding, and a stunning view of the cityscape.

One of the highlights of my stay was the dining experience at the hotel's restaurants. The culinary offerings were a true delight, featuring a diverse range of delectable dishes that catered to various palates. Whether indulging in the sumptuous breakfast buffet or savoring a gourmet dinner, each meal was a gastronomic journey that showcased the expertise of the hotel's chefs.

Le Méridien Nagpur also boasts impressive amenities that further enhanced my stay. The fitness center was well-equipped and allowed me to maintain my workout routine even while traveling. The serene spa offered a range of rejuvenating treatments, perfect for unwinding after a busy day of meetings. Additionally, the hotel's attention to detail was evident in every corner, from the meticulously maintained grounds to the thoughtful in-room amenities.

The location of the hotel is also noteworthy, situated in close proximity to major business districts and tourist attractions. This made it convenient for me to explore Nagpur during my free time and easily access my business meetings.

What truly set Le Méridien Nagpur apart, however, was the staff's commitment to excellence. Every member of the team went above and beyond to ensure that my stay was memorable and enjoyable. Their genuine warmth and willingness to assist truly made me feel like a valued guest.

In conclusion, my stay at Le Méridien Nagpur was an unforgettable experience. The hotel's impeccable service, luxurious accommodations, and outstanding amenities exceeded my expectations. Whether you're visiting Nagpur for business or leisure, Le Méridien is undoubtedly the ultimate choice for a truly remarkable stay. I eagerly look forward to my next visit and the opportunity to once again indulge in the lavishness that this exceptional hotel...

I wanted to like this hotel…I really did. Most of the staff did what they could to be accommodating and all were very pleasant. But this property does not meet Marriott or Le Meridien standards. When I checked in (room 713-very nice), no suite upgrades available but I was assured I would be assigned the first available. The following day, I was moved to to a suite, room 816. I was surprised to find first, the terrible odors in the room…best described as body odor and dirty diapers (poop). I knew the odors would dissipate so I struggled through the first night. I also noticed many large stains on the carpeted area of the room….as well as in the common areas such as hallways. Another unacceptable issue was the AC throughout the hotel. In both rooms in which I stayed, the temperature never went below 22C, despite being set at 18 C or lower. After the 3rd night of terrible sleep and the maintenance people attempting to remedy the situation, I went to the front desk and asked for a fan. None available. The common areas are very warm and uncomfortable.

Oh…and be warned. The restaurant is also the “executive lounge”…per the front desk. Breakfast buffet is complimentary to platinum and above, so I expected, and was never told differently, that the food served from 7-9pm were also complimentary. After day 3 of eating there, I was told there was a charge for the “dinner buffet.” No verbal indication prior. I addressed with the front desk and charges were removed. This location is in a run down area and no quality restaurants within a reasonable distance as an alternative. The hotel is your only choice for food if you are not familiar with the area and don’t feel comfortable going out alone in the evening.

*Edit to add: While eating breakfast staff member came to tell me they located a fan for my room, so we will see if that helps with the sleeping climate.

**Post Edit: The fan helped keep the room climate cooler at night. So that was good. But this hotel is so poorly managed, I would never recommend this place to anyone. I kept my “do not disturb” light on at all times while in the room and 3 times the front desk called to disturb me. Twice to tell me there was someone at my door and the third time at 9:30 at night on Thursday, 4 days into my stay and well aware of my complaints, to ask me how my stay was going! This is definitely not a...

I had high hopes but my experience with this hotel was horrible. Before booking the room I called at the hotel to ask if they can allow an early morning check in as I had to catch my train in evening by 6. At that moment the person at the reception said that it won’t be a problem and room will be provided. My flight landed early morning for which they had sent a car as it was requested by me. I reached the hotel and the receptionist said that there are no rooms available and room will only be provided by noon. I told her about my conversation which I had with her fellow person but she in a very rude way said I can’t help you have to wait. I waited in the lobby f from 5.30 till 7 am where there did not even have an ac working nor a fan. Later in the morning my parents also joined me. In this 1.5 hours nobody bothered to offer water or to show courtesy. There were just standby and talking to each other completely ignoring me, whereas in front of me there were few guests who vacated the rooms and handed over the keys but the so called staff did not even bother to come and assure me that in few minutes the room will be ready for me. Me and my parents travelled over night and we were completely exhausted but they were just busy having their own sweet conversation. Seeing this attitude I had to ask the manager and very clearly stated that this incident will be account via email that’s when she said that maam plz give us ur ids so that I can give you the keys. I did not expected a 5 star hotel to have appointed such laid back, irresponsible and unprofessional staff. It is sad to see people behaving like this as if I just barged in and asking for free accommodation. I will not at all recommend this hotel. They really need to work on their hospitality. I understand that they have a policy of check in time so when I had made the call before making reservations this should have made it very clear so that I would have booked accordingly. Later by sending 2-3 chocolates to say sorry doesn’t count as the damage has already happened. I really did not expect this a Marriott group of hotels. I hope this review is taken seriously and things...