Hotel Japfü — Hotel in Nagaland

The hotel service staff directly tries to open and barge in after ringing the bell. The bell is too sharp for the ears. The hotel room interior isn't well maintained and is old fashioned. So basically the tariff card do not justify the experience on the table. They provide with electric kettle which wasn't cleancand being an reputed Hotel we expected them to provide with free coffee/milk/sugar sachets in the room ,which didn't happen. When we asked for it they provided us with 3 open small containers with coffee ingredients which wasn't covered. We didn't use it and returned it in the morning. While paying the bill they initially charged us in the bill mentioning 130 rupees for a coffee pot which actually was unprepared coffee in form of Ingredients. We clarified entire matter on which the girl on reception termed it to be our placed order and hence will be remain payable . We agreed to pay but with a stern warning that we will be writing it in our review ..On which the Manager asked the girl to waive it off.

Also with food they don't provide a set of plates and spoons even if the number of guests are more than 1..

The load shedding happened at night and on asking about it ,we were informed that the person who operates the inverter/generator will come in the morning..Hence the service won't be available soon. The central AC vent is namesake in the room as it isn't working..All this pain @ the cost of 4,000...

It is a 1988 make hotel at heart of Kohima town.

Offers brilliant views. All rooms have a small balcony which is so lovely to have.

Since inception very little modernization has been done, hence it may seem bit shabby in appearance. Also DG backup is not there (AC also I doubt, though saw central AC vent in the room), and each room is equipped with a piece of candle and match box !

Food taste is good but preparations are oily and rich with strong spices. However, the portion size is quite large. Prices of food is naturally on higher side as in all other hill cities of NER.

The most annoying thing happened to me during check out. To my utter surprise I got to know that there is no option to pay through credit / debit card, which is a major drawback for official trips. Options are to pay through cash / UPI / IMPS money transfer. So, better...

It is the worst hotel and the most irresponsible one I have encountered in 21 years of travel experience. I had a booking confirmation here, through my travel agent, paid fully, and when I arrived there at the hotel reception desk, the hotel refused to acknowledge the booking. The three ladies at the reception desk were extremely rude and nasty in their behaviour and attitude. I was travelling with my daughter, and we had no other place to stay, late in the evening. They refused to offer any kinds of help, also. Finally my travel agent made an alternate arrangement for us. Therefore, be extremely careful while booking Japfu hotel, Kohima. Will NEVER recommend this nasty hotel for anyone. ||-Chandan...