Hotel Udyam Glory — Hotel in Nagpur

The bathrooms was not clean & hygenic at all. Bathroom floor & water taps were completely dirty as if it was never cleaned since property constructed. We gave complaint to hotel staff and the owner, but it was same from day one till the check-out day. Our stay got extended to 13 days due to unavoidable reason (medical emergency we were forced to stay in same location) and during our stay we never got simple WiFi connection and bottled water which is basic amenity. We ordered tea on first day in room, but it was served after half an hour and it was not hot at all. For WiFi, they used to come to our room and show the WiFi signal on our mobile phone, but it never worked and used to give some illogical reason. For first two days lift was not working and there was frequent power failure, but we managed somehow. We came to know from neighbor that the property was student hostel earlier and recently converted to Hotel. They charged full night stay for 4 hours late checkout. After negotiation finally they gave some discount. They provided the bill without check-in/check-out date on cash memo and we discovered one day extra charge in the bill. They changed the bill later but we felt like cheated. We asked GST bill and they promised to send the bill next day, still we did not received the GST bill. Looks like the property is managed by three-four college students (manager & staff never disclosed the owner's name) without government license. Overall it was very...

We booked the full hotel for our guest for my engagement function and the feedback which we got from our guest was so disappointing, they have to face lots of issues, no hot water provided bcoz solar wasn’t working, when we complained about it they give a single heating rod for 30+ guests, no water bottle provided only 1 bottle each room for 24hrs..Room was clean no doubt but the issues our guests faced even after complaining was not good at all.. Hospitality and Management was not good enough..And at last day when we came to do checkout they put charges of every small small things, and we agree some small mistakes happen d from our side too but as your guest you should understand it either than putting charges on every next thing.. bcoz we leave in Mumbai and we do know how all things works..In my life this was 1st poor experience and that too during my...

This hotel deserves No star but that is not an option here. The staff from beginning is not co-operative. Our rooms we pre-booked , and had late check in, yet we had to wait for 30 minutes to get our rooms. There are no water bottles kept in room and needs to be purchased. The used plates of food waste of other room was kept outside for long hours and kept stinking even after reminding the staff.

The restaurant service is extremely slow and one has to ask atleast 4 times for water. The free breakfast is an absolute scam. It has only two option which. Includes Upma and very dry poha. There is no power back up. My family member was stuck in the lift for 15 min and the staff came to help after calling them Unless all the hotels are booked and there is no option of sleeping on the roads than also seek to stay on trees but not...