I recently stayed at this hotel, after having a problem with my original booking at hotel Stanley. Before I get into the story, this hotel is simply unhygienic, dirty and lacks a sense of hospitality. Do not go by the positive reviews. I feel a lot these are fake. The rooms are just pathetic. Bathrooms were dirty, sheets were dirty. We actually slept without a quilt with air conditioner because we just couldn't use those quilts. Somehow they have made the photos look really good but the reality is completely different.
That said, I'd strongly recommend not staying in any hotel that is linked to the chain that owns this one. See the image attached. the chain is called Foxi hotels. Among other hotels they own the hotel Stanley by lord grand. We had a harrowing experience recently (Aug 2023) when we had booked hotel Stanley through Agoda for our stay in Delhi and found that the hotel actually is not operational when we reached the site. The property owners were unreachable (phones switched off). This was at 10 Pm in the night and I had 4 senior citizens with me who were tired of travelling. If you want to read a detailed review, I have attached images of the review that I just posted on google maps and Tripadvisor for that hotel and my booking. If you actually go to the hotel on google maps and read the review, you will even see my booking details and chat with the Agoda customer care to...
Read moreNo, the room did not meet our expectations at all. 3rd class hotel and stinky rooms and service too poor and slow. Will not recommend at all. Poor management and lazy receptionist as he was so rude and did not cooperate at all. Please don’t go and find a good hotel room as so small room and third mattress was also arranged lately on the floor. Highly annoyed for the arrogant and not at all cooperative staff We paid for breakfast as well firstly the guy was stick like no breakfast included and then not even cooperated for takeaway Highly poor😞👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👍👍👍👍 No hot water was available in the room Worst experience at all Bad Reception guy so rude and arrogant Instead of providing such cheap experience by the arrogant staff. I think you should keep some trainings for your staff to be polite or otherwise just stop your business. The room was not at all like shown in pictures and the smell so bad. Highly...
Read moreHi Just had a visit to hotel Stay there for few hours before catching flight from delhi IGI Room looks clean but it was not actually There were spider webs on the sides of bed, behind the sofa and the toilet corners , behind the door It was all dirty Toilet flush Cistern was actually not working Room Fridge was not working Room service was not good Stained bedsheet and quilt cover All dusty from corners of the room Reception didn’t pick ur call easily Plus and positive was it was near IGI terminal and it was located centrally in the mkt where u can buy anything and no noise of traffic in the room from Outside as the window glass was toughened but again not clean And there was lift in the hotel so dnt have to carry ur...
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