Ankita Lodge — Hotel in Siliguri

Worst Experience of my life. Never book this Hotel if you are wise enough. I had booked this AC rooms though OYO app and paid 2k for room .However when I reached there ,the Manager informs me that they can't provide me AC rooms because it's already preoccupied.I said maybe later in the afternoon the rooms might become vacant.He said all the AC rooms are booked for Three consecutive days.I am sure he lied .He just didn't wanted me to stay there with my pregnant wife.When i contacted the OYO help centres(Multiple centres) they say "Bahut Shama Chatae Hai Aapko Aisa Dekhat ho raha hai,Agar aapki koi Sahayata chiyae toh Ham aapke Sahayata Ke liya Hajur Hain".. Just like robot ,they muter this sentence everytime , without solving the issue.They act like helping by transferring the call 100 times ,from one place to another to another and put you in hold for 3-5 minutes.At last they said : "Sorry Sir ,Hamare Policy k hisab se Hum aapko Refund Nahi De Sakte "

Humble Request DO NOT BOOK THIS...

I had a very pleasant stay at Ankita Lodge. The location is excellent — just a few minutes’ walk from Siliguri Junction, making it very convenient for travel. Despite being right beside the road, the environment is peaceful, which is perfect for an exam candidate. The gentle sound of aarti from the nearby Shiva-Parvati temple brings peace and joy to mind. The staff members are polite, welcoming, and always ready to help. The rooms are clean, comfortable, and well-maintained. To top it off, it's budget-friendly, offering great value for money. Highly recommended for both leisure and...

The room was clean, but in the bathroom, water stood constantly at one spot right at the entrance, this slippers got wet. The room should have an electric kettle, since we do need to make tea and coffee, especially in the early morning before catching a train. Also a stand on which to keep the suitcase would be very helpful. Otherwise the hotel is more or less clean, inside. The one and only attendant Jaichand, a young man, is the best part of the hotel, ever ready to serve even in the early hours of the night. Even though he was visibly tired from the previous day's duties, he never...