I had the worst experience staying at this hotel, and I strongly advise others to avoid it.
I arrived early in the morning with my family, including two kids, and requested an early check-in. Despite my repeated requests, the staff refused, claiming there were no vacant rooms. I have never faced such an issue before, as most hotels accommodate early check-ins whenever possible. Even after informing them that I planned to leave by evening and wouldn’t need an overnight stay, they remained unhelpful. I even reached out to the hotel owner, but that didn’t help either.
After waiting for 1.5 hours, the staff suddenly demanded an extra ₹500 for early check-in—something they could have mentioned upfront instead of making us wait unnecessarily. This lack of transparency and poor customer service was extremely frustrating.
Hygiene standards were also shockingly low. The hotel provided us with a used staff towel, which was completely unacceptable. This clearly shows their lack of concern for guest comfort and cleanliness.
Overall, this hotel lacks basic hospitality, customer service, and hygiene. I would never stay here again and strongly recommend...
Read moreRecently hum saare 6 dost vrindavan gye the Radha Rani ke darshan ko railway station se nikalte hi auto-rickshaw Wale bhaiya hum log ko betha liye bol bol ke ki accha hotel dilayenge phele to unhone 3-4 hotel ghumaye firr unme kisi m ac ni tha or kisi m room full the last yaha radhika's inn hotel pe laye kareed subha 6 baje hotel ke jo owner the unhone humse atte hi bol aap room le liye or thik thak price bhi bata diya fir paise bhi le liye ( AC room ke 2 din pe paise owner ne le liye ) usse baad humse bolta h ki room available nhi h 10min ruk jaiye ek room Khali hone wala h , hum bolte bhi kya side m maharana park tha vaha ghumne chale gye 30min baad aye to bolta h jo log jaane wale the unhone time expend kara liya h hum bole koi to room do sabko fresh hona h nahana h firr usne non-AC room diya jisme hum log sham 5 baje tak ruke AC room ke paise deke 5 baje hum baake bihari ke darshan ko nikal gye firr Prem mandir kareed 10 baje wapis ayee khana pack karake firr Hume AC room diya almost 15-16 ghante ke baad . Hotel accha h rooms bhi bohot acche h bed bathroom sab bohot clean or well managed h worth tha AC bhi NON-AC dono hi acchi tarah managed h . 2 din baad hotel ka worker subha 6 like literally subha 6 baje door bell baja raha continuously bajaye ja raha 1-2 min tak continuously firr hum log gate khole to bolta h check out ka time ho gya kar dijiye hum bole abhi to ye time hua h 11 baje tak rahenge , bolta h thik h but extra charge lagega , hum bole thik h hum owner se baat kar lenge , 5-6 min baad firse atta h Paytm scanner leke ki 11 baje tak ke 750rs kar dijiye or rahiye , kya bole bhai firr niche jaake owner ko bataye hum to room hi 7 tak Mila tha vo bhi non-ac jo ki raat ko change kiye the 10 baje ( jab hotel aye the to owner or staff bohot pyaar se baat kar raha lekin abb ittni akad ki kaat ke fek denge full Gunda gardi ) bohot jhagda karne ke baad 9 baje hum log hotel se checkout kye hotel accha h lekin staff or owner chii scammer bhi bol sakte h or hum log teenagers bhi the maybe issliye jyada vo kar rahe the . Koi bhi ja raha to phele hi room dekhna kahli h ya nhi or time batana ki isshi time pe checkout karenge . HOTEL RAILWAY STATION SE TO BOHOT PASS H LEKIN MANDIRO SE BOHOT DUR H TO KISI BHI MANDIR JAANE KE LIYE BOHOT CHARGE LAGTA H RICKSHAW M . Hotel ki taraf se appko towel or water...
Read moreHotel is very near to railway station, I have bad experience here. You can book this hotel from Makemytrip only. But I booked the hotel by calling owner. I got his number from a source. I booked for next day. I booked 3rooms by paying 50% in advance. Price was same as showing in MMT. Next morning I reached before check in time and they said we can keep our luggage and go out. They will keep our luggage in room once rooms are clean. Once we back in afternoon they said they don't have 3rooms they can provide 2rooms and we have to adjust. Once I asked him to cancel booking and refund they didn't. Later they provide one room in other hotel. They don't provide towel, complimentary drinking water bottle. Rooms are ok. Don't...
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