Terrible Experience - Avoid at All Costs
Rosalyne Sleepbox was a disaster. The staff barely spoke English despite claiming otherwise, making communication impossible. When I arrived early, I was rudely told “no” to early check-in with no explanation until I pressed multiple times. Worse, they harassed my girlfriend and me for being an unmarried couple, knocking on our bathroom door and demanding proof of marriage - completely unacceptable and intrusive.
There was no mention of these rules on the booking site, and the staff was rude and judgmental. I wouldn’t recommend this place to anyone.
The property also had frequent blackouts, some lasting several minutes, leaving the sleepboxes unlocked since the locks rely on electricity, which felt unsafe. To make things worse, the toilet on the first floor behind the front desk was in terrible condition - dirty and...
Read moreFor a cheap price they offer great service. The bed room (capsule room) is clean and maintained. Cold room with AC and little counter table beside the bed. The bathroom is kinda so-so. Some tissues are empty but other aspects are good. The only issues are actually the stairs for upper room. It kinda hards to climb because the unsual stair shape maybe if it's just the regular monkey stairs it will be easier also it's too high for some people that are short like me (154cm). They also have kitchen with great facility like coffee, tea, cold hot dispenser water, stove, sink, utensil. Overall it's good experience. Recommended for...
Read moreHotelnya overall nyaman, kasurnya empuk, bantal juga empuk, untuk ukuran sleepbox okay banget. Harga juga bersahabat banget (tergantung keadaan mungkin ya, harga tidak selalu sama) tapi ketika saya menginap ada group mungkin, padahal pihak management sudah memberikan rules atau peringatan. Tapi mau bagaimana lagi, namanya tidak semua memperhatikan akan hal seperti itu… jadi sedikit agak terganggu dengan suaranya mereka, saya tidak menyalahkan management hanya menyayangkan pihak tamunya saja. Mungkin kalau untuk masukan kepada pihak pengelola adalah masalah sliding doornya, suaranya lumayan tembus ke kamar. Sama lebih memperhatikan kebersihan kamar mandinya saja sih, walaupun saya tau itu sharing, tapi boleh untuk di jaga mungkin ya. Terima Kasih. Sukses selalu untuk usahanya… semoga semakin banyak yang menyediakan penginapan dengan model...
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