Hotel Puri Maju — Hotel in Jakarta

We ended up leaving after seeing the room. The bathroom looked as though it had never been cleaned- brown toilet, toothpaste and hair all over the walls, old soap marks all over the shower. Disgusting. We found red ants all over the bedding and BED BUGS! There was also a large blood stain on the sheets. Do not stay here. We just cut our...

Rather shabby hotel. Not very clean, very poor towels with rips, dirty sheets with stains, broken loose flooring tiles in the bathroom. Woman at front desk speaks little to no English and is not very welcoming nor helpful. Location of this hotel is in a quiet residential neighborhood which is...

Menyesal rasanya booking kamar di hotel ini. Di Traveloka apps, masih tersedia kamar dan saya langsung booking. Tapi, setelah sampai ke hotel dikonfirmasi sama pelayan bahwa sudah tidak tersedia kamar. Saya sudah menghubungi admin dari hotel ini tapi jawabannya tidak membantu dan tidak ada update (hanya disuruh menunggu). Jujur, kecewa sama pelayanan CS-nya. Saya sudah booking dan susah lewat harinya, tapi sampai sekarang belum ada konfirmasi dan update terkait refund uang saya.

Mohon lebih diperhatikan lagi saat mau pesan di hotel ini teman2. Coba dipikir2 dulu deh ya. Saran buat CS, jangan males update di Traveloka appsnya ya jangan sampe ada yg seperti saya. Saya tunggu juga kabar baik dan...